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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLEOBJECTIVE:Multi-skilled, self-motivated and very versatile individual who is very eager to seek new challenges to further my experience in the tax customer service.EMPLOYMENT EXPERIENCE:Walmart Supercenter, Hallandale BeachStocker/Cashier 2016 PresentResponsible for merchandising products, and monitoring inventory.Assist customers by answering questions and locating items throughout the store.Ensure a positive customer shopping experience in a well-maintained environment.Arise: Virtual Solution:Customer Service Supervisor AT&T 2007 2017Managed 15 reps with providing technical support to customers without any default to loan.Countrywide Home Loans:Production Assistant 2002 2006Assistant to top producing loan officer; closing in loans $4-$5Million monthly.Served as liaison between loan officer and loan applicants.Explained details of the loan application to clients (fees, closing costs, good faith estimates and loan terms).Worked closely with underwriter, loan closer and title companies.Opened new files and collected all required documents to expedite loan process.Prepared loan packages, correspondence, reports and spreadsheets.Answered phone calls promptly and professionally and offered assistance and took detailed messages.Assisted with new employee set up and training.Capital Bank:Head Teller 1997 2002As head teller; supervised seven tellers and maintained accuracy in all facets of money handling. Identified and resolved discrepancies/errors.Opened Savings/Checking/CD Accounts.Handled deposits and withdrawals to and from customers accounts.Provided excellent customer service and handled phone inquiries. Created trust and recommended bank products to customers to fit their needs and generated return business.Cashed checks and disbursed monies after verifying signatures, endorsements and member account balances.Monitored daily cash supply and counted incoming cash to verify accuracy.Performed monthly audits; balanced night drops and monitored ATM and bank vault. Balanced and posted night deposits and other payments. Handled various accounting transactions and reconciliation tasks.Performed data entry and bookkeeping; updated bank logs on a daily basis.Participated in weekly meetings with branch manager and monthly meetings with tellers.Trained and supervised new hires.Special Qualifications:Vast Computer Experience, Microsoft Office Suite, Various Banking Applications, Internet Research, Customer Service, Filing, Xeroxing, Mail Distribution and other routine office work. |
