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Title Quality Control Customer Service
Target Location US-GA-Lilburn
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Candidate's Name
ManufacturingEnglish, Street Address  years oldStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEManufacturing professional with over 9 years of diverse experience, including roles in assembly, paving, and team management. Skilled in enhancing product reliability, operational efficiency, and quality control, with a knack for implementing innovative solutions that improve processes and customer satisfaction. Committed to leveraging extensive skills in customer service, warehouse operations, and team leadership in a new manufacturing role. Employment historyDec 2023 - May 2024Asphalt LaborerShamus Paving Inc. at Deerfield Beach, FLNov 2023 - Feb 2024Final TechnicianCDA InterCorp at Deerfield Beach, FLAssembling and testing high quality, high reliability elector-mechanical assemblies. Managed asphalt pouring, smoothing, and setting operations Ensured quality control of road, pathway, and parking lot surfaces Collaborated with tractor, mill, paver, and screed teams Implemented innovative solutions for asphalt mat maintenance Boosted project efficiency by 15% through meticulous attention to detail Ensured precise asphalt application, enhancing road safety and longevity. Boosted project efficiency by 30% through optimized asphalt laying techniques. Supported team in achieving smooth, durable road surfaces under strict timelines. Implemented new raking methods to increase pavement uniformity and reduce material waste. Passionately contributed to over 10 major paving projects, ensuring top-quality finishes. Constructed and verified high-reliability electro-mechanical assemblies, ensuring zero defects. Expedited assembly processes, enhancing product reliability and customer satisfaction. Implemented new testing protocols to boost the efficiency and accuracy of product assembly. Analyzed assembly procedures to identify and rectify inefficiencies, improving end-product quality. Guided a team in the assembly and testing phases, fostering a collaborative and high-performance work environment.May 2023 - Oct 2023Compressor TechnicianRandstad USA at Fort Lauderdale, FLSep 2022 - May 2023Team MangerShipMonk at Fort Lauderdale, FLJan 2022 - Oct 2022Front Desk ReceptionistYoufit Health Clubs at North Lauderdale, FLMar 2022 - Sep 2022Delivery DriverJimmy John's Sandwiches at Coral Springs, FLFabricated and assembled high-performing A/C units as a Compressor Technician Introduced innovative wiring techniques for heavy-duty electrical equipment Maintained strict quality control, ensuring robustness of A/C units Identified and resolved assembly issues promptly, boosting efficiency by 20% Contributed to team's proficiency in complex assembly tasks, enhancing group performance Managed product sorting, categorization, and separation, enhancing operational efficiency Led team in order preparation, ensuring accurate and timely delivery Oversaw the unloading and placement of incoming materials, optimizing storage management Enhanced team efficiency by effectively coordinating unloading tasks. Spearheaded a new system for damage reporting to improve product quality. Streamlined order picking process, increasing customer satisfaction. Managed front desk operations at Youfit Health Clubs Facilitated seamless member check-ins and sign-ups Handled membership cancellations and account freezes effectively Operated Point of Sale systems efficientlyBoosted gym membership retention by providing exceptional front desk service. Assisted members with queries and concerns, enhancing overall satisfaction and gym experience. Implemented streamlined processes for account management, improving operational flow. Welcomed and engaged with customers in a friendly manner Efficiently processed orders and paymentsManaged phone orders with courtesy and efficiencyMaintained precise records of deliveries, ensuring accuracy and efficiency in order tracking. Supported team members in rush hours to optimize workflow and reduce customer wait times. Eagerly engaged with customers to foster a welcoming and friendly experience. Oct 2017 - Aug 2021Assistant MangerWendy's at Sunrise, FLAug 2015 - Dec 2017LandscaperSea Crest Landscape at Deerfield Beach, FLEducationAug 2015 - Jun 2017High school diplomaAtlantic Technical Center at Coconut Creek, FLGraduated with flying colors Top in my classCoursesMay 2023 - Oct 2023Forklift CertificationRandstad USASkillsKitchen experienceExperiencedRestaurant experienceImplemented workflow procedures under General Manager's guidance Supervised daily operations and staff performanceManaged escalated customer situations effectivelyEnsured smooth workflow within the workplaceOversaw daily operations, ensuring high standards in customer service and food safety. Mentored staff, fostering a collaborative environment to elevate service quality. Implemented innovative strategies to optimize operation flow and customer satisfaction. Managed operation of hand and power toolsMaintained cleanliness and preparation of sitesTrimmed and preserved natural environmentsExcavated trenches as requiredEfficiently removed debris and waste materialsExecuted precise trench digging and site cleaning, ensuring top-notch condition. Supported team in waste removal, boosting overall efficiency and site safety. Transformed natural environments with innovative landscaping techniques. Passionately operated power tools to elevate landscape design and functionality. Enhanced site aesthetics and functionality through advanced landscaping skills. Retail sales DrivingEnglish StockingCleaning Culinary experienceCooking ServingFood service BakingMaintenance Food preparationGuest services Delivery driver experienceLeadership Landscape maintenanceOrder Picker Load & UnloadFabrication WeldingMaterials Handling ForkliftWarehouse Experience MerchandisingPallet Jack Reach TruckOrder Picking Lawn CareMicrosoft Word Customer serviceAssemblyHobbiesI love landscape and natureLanguagesEnglishHighly proficientReferencesRahshun JohnsonWendys

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