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PHONE NUMBER AVAILABLE EMAIL AVAILABLE 1818 N Talman Ave Chicago, IL 60647OBJECTIVE:Competent individual seeking to work as a receptionist, bringing experience in scheduling appointments, operating telephone switchboard, maintaining records, and performing administrative duties.EDUCATION:City Colleges of Chicago: Wilbur Wright College Chicago, ILGED/Diploma Equivalence June 2006PREVIOUS EMPLOYMENT:Notary/Clerk, UPS, Chicago IL Sept 2019- PresentReceptionist, Garcia Medical Center, Chicago IL Mar 2019- Dec 2019Store Manager, Wingstop, Chicago IL Sept 2014-Feb 2019Cashier, Burger Baron, Chicago IL Aug 2017-Dec 2017Store Manager, Bellas Pizza, Chicago, IL Dec 2005-Oct 2012Pulled daily charts, made follow up appointments.Registered new patients and verified medical insurance.Communicated clear expectations and goals to each team member.Supervised and directed all merchandise and shipment processing.Maintained knowledge of current sales and promotionsTrained new employeesKept a balance drawerMaintained complete knowledge of restaurant menu, including daily specials.Assisted customers with carry-out service.Handled customer complaints with poise and grace, immediately resolving issues.Resolved all customer complaints in a professional manner while prioritizing customer satisfactionSkills & Abilities:Great at Multi-taskingHigh problem-solving abilitiesFluent in Spanish: reading, writing and speaking,Fluent in English and SpanishGreat at Multi-taskingHigh problem-solving abilitiesGreat customer service skillsWorks well under pressureAlways on-time |