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Personal InfoStreet Address  nw 22nd ctPHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsCommunicationCoordinationCredit card transactionsCustomer experienceCustomer satisfactionCustomer ServiceOperational efficiencyPoint Of SaleSalesService deskLanguagesEnglishSpanishGabriela ChamorroExperienced Retail and Customer Service Professional with a track record of enhancing operational efficiency and customer satisfaction. Skilled in organizing displays, managing cash transactions, and streamlining processes. Accomplished Flight Coordinator with extensive expertise in airline operations and customer support. Skilled at managing flight schedules, addressing customer inquiries, and ensuring outstanding service delivery.SummaryWork ExperienceSky ChefAugust 2023 - PresentStreamlined coordination with airline meal control, resulting in a 20% reduction in delays for preliminary and final meal counts, contributing to on-time departures and an improved passenger experience.Facilitated timely updates to shift managers and departments, enhancing communication and operational efficiency. Managed data entry into Excel spreadsheets and distributed information to relevant managers and departments.Ensured 100% accuracy in billing processes, contributing to seamless financial transactions for all flights in Euro check on CBASE and maintaining overall financial integrity. Customer Service Cashier, WingstopMay 2021 - March 2023Organized and restocked service desk displays and merchandise racks, significantly improving in-store appearance and customer satisfaction.Maintained accurate cash counts at the beginning and end of each shift, achieving a 100% reconciliation rate and upholding financial integrity for the business.Utilized the POS system to handle customer cash and credit card transactions, resulting in a streamlined checkout process and an enhanced customer experience, contributing to increased sales and revenue.EducationHigh School Diploma, Penn FosterJune 2023