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Alum Creek, WV Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceSubway Sandwich ArtistSubway-South Charleston, WVAugust 2024 to PresentCustomer Service RepresentativeSutherland-Alum Creek, WVJuly 2022 to May 2024answer calls for customers. help them with payment plans/ if they needed to make payment, would transfer to that dep. ectCustomer Service RepresentativeAlorica-Charleston, WVDecember 2020 to July 2021worked remote answering calls from customers of the client. Took payments. stopped services, started services, set up payment extensions.CashierChick-fil-A-South Charleston, WVOctober 2013 to July 2020Cashier, communicate with guests.Cashier, Dining Room AttendantBurger King-South Charleston, WVApril 2005 to September 2005Cashier dining room attendantEducationSecretarialShawnee Baptist College - Louisville, KY2001 to 2003GEDHigh Street Christian Academy - Columbus, OH1998 to 2001Skills Typing (4 years) Microsoft Office Cash Handling (7 years) English Customer service (1 year) Cashiering Hospitality Food service (7 years) Sales Technical support Windows Microsoft Word Retail sales Customer support iOS Android Communication skills Microsoft Excel Customer support Organizational skills Computer skills BakingCertifications and LicensesLicensed Insurance AgentDecember 2021 to October 2024Life insurance agentInsurance Producer LicenseDriver's LicenseAssessmentsWork motivation ProficientApril 2022Level of motivation and discipline applied toward work Full results: ProficientWork style: Reliability ProficientApril 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientOctober 2020Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation ProficientApril 2022Responding to customer situations with sensitivity Full results: ProficientTyping CompletedMarch 2022Transcribing textFull results: CompletedCustomer service fit ProficientApril 2022Measures the traits that are important for success for customer service roles Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |