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EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLE Hartford, CT PROFESSIONAL SUMMARYSenior Account Executive with extensive expertise in account management and business development, adept at driving growth through innovative payment solutions and strategic client engagement. Skilled in B2B sales and solution selling, utilizing analytical skills to enhance customer retention and satisfaction. Committed to fostering long-term partnerships and delivering measurable results by tailoring strategies to meet diverse client needs, ensuring continued success and advancement in the industry. EMPLOYMENT HISTORYPAYMENT SALES SPECIALIST 2024 PresentPure Finance Group, LLC remote Deliver innovative and efficient consumer payment solutions for small/medium and large national accounts. Foster client relationships through proactive management, identifying cross-sell opportunities. Conduct in-depth merchant statement analyses, crafting tailored proposals that enhance client acquisition and retention strategies. Develop customized payment solutions that drive business growth and operational efficiency, resulting in improved client satisfaction.ACCOUNT EXECUTIVE 2023 2024MeridianLink, Inc. remote Pioneered new account management approaches, introducing creative solutions that streamlined processes and enhanced overall customer experience. Achieved measurable improvements in customer engagement and sales. Partnered with clients to understand objectives, developing and executing strategies that effectively addressed challenges and achieved goals. Implemented data-driven solutions, significantly boosting customer retention rates and exceeding quarterly sales targets consistently.BUSINESS CONSULTANT 2023 - 2023Fiserv, Inc./Santander Bank remote Conduct comprehensive merchant statement analyses, optimizing pricing strategies and SaaS plans to enhance client value proposition. Spearhead leads generation initiatives, employing creative prospecting techniques and coaching bank partners to uncover qualified referrals and manage robust pipeline. Orchestrate seamless demos and installations of complex payment hardware, ensuring optimal functionality and client satisfaction. Cultivate enduring client relationships through exceptional post-sales support, driving customer retention and fostering long-term partnerships.ACCOUNT EXECUTIVE 2022 - 2023CoStar Group, Inc. remote Maintain and grow relationship with existing accounts by providing customer engagement and solutions. Drive client acquisition through full-cycle sales, from prospecting to renewal, enhancing commercial real estate solutions and fostering long-term partnerships. Conduct in-depth web analytics demonstrations, leveraging data insights to tailor product offerings and meet specific client needs in the real estate sector. Cultivated strong client relationships through personalized engagement, ensuring optimal utilization of CoStar's real estate analytics tools and driving customer success. SENIOR ACCOUNT EXECUTIVE 2019 - 2022FIS Global, Inc. remote Expanded existing accounts by delivering strategic payment technology insights and solutions. Cultivated new B2B opportunities, driving growth through strategic account management and tailored payment solutions for SMBs. Conducted in-depth cost analyses, delivering optimized payment processing solutions that aligned with clients' business objectives. Negotiated favorable contract terms and pricing, consistently securing mutually beneficial agreements for payment solutions.SALES REPRESENTATIVE 2018 - 2019Eli Lilly and Company remote Analyzed market to expand territory, enhancing sales strategies and achieving growth. Prioritized opportunities using SWOT analysis, improving decision-making processes. Engaged healthcare professionals with patient-focused dialogue, improving relationships. Collaborated with care teams to customize patient therapy solutions, boosting satisfaction. ACCOUNT EXECUTIVE 2014 - 2018Worldpay US, Inc. remote Conducted in-depth analysis of processing statements, crafting tailored contract proposals that resonated with SMB clients and expanded market share. Cultivated strong SMB relationships, driving revenue growth and expanding client portfolio through strategic merchant processing partnerships. Spearheaded bank huddle initiatives, enhancing team knowledge and driving substantial growth in merchant services lead generation. Maintained and strengthened relationships with Citizens Bank business customers by cross-selling products for revenue growth opportunities.ACCOUNT MANAGER 2013 - 2014Fellers, Inc. remote Leveraged negotiation skills to secure competitive price points, ensuring customer retention and long- term business relationships in a dynamic market. Conducted comprehensive account health checks, analyzing data to identify upselling opportunities and tailoring strategies to maximize revenue growth. Developed and implemented creative product presentations, effectively showcasing value propositions and driving customer engagement and sales conversions. Fostered strong vendor partnerships, identifying innovative product solutions to enhance offerings and meet evolving customer needs.EDUCATIONBACHELOR OF SCIENCE, BUSINESS ADMINISTRATION, MANAGEMENT/MARKETING Charter Oak State College Hartford, CTSKILLSAccount Management, Analytical, B2B Sales, Business Development, CRM, Consultative Sales, Creative Problem Solving, Lead Generation, Solution Selling, HubSpot Sales, Strategic Thinking/Planning, Microsoft Office, Virtual/In Person Presentation/Demo/Training LANGUAGESSpanish (Native) |