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Click here or scroll down to respond to this candidateKBCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Philadelphia, PA Street Address
Board Certied Pharmacy Technician oering fourteen years of experience and track record of excellence in leading high performing teams in fast-paced retail environments. Accomplished in lling prescriptions with expert precision and ensuring quality control. Proven mentor of new and established pharmacy technicians with an aim to help them advance within their careers.Drug Inventory ControlInsurance BillingHIPAA ComplianceWorkow OptimizationPatient CounselingNew Hire OnboardingSta DevelopmentTeam CollaborationCVS HEALTH CORPORATIONPhiladelphia, PALead Certied Pharmacy Technician01/2018 - CurrentAssist upper management in the development and implementation of policies, procedures, and protocols related to medication management. Assist pharmacist and pharmacy sta with clearing high volume of prescriptions and assist with customer questions.Consult with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests. Monitor supply inventory and promptly submitted replenishment orders to prevent shortages.Manage inventories, rotate stock, remove expired or damaged drug products and resolve discrepancies in drug counts. Ensure that patients are properly greeted and have their questions thoroughly answered regarding personal medications or over-the-counter pharmacy products.Improved scheduling inconsistency and daily workow of pharmacy sta members by delegating task and utilizing work-based management systems.CVS HEALTH CORPORATIONPhiladelphia, PAPharmacy Inventory Specialist03/2013 - 12/2017Resolved discrepancies between physical count and computerized records. Analyzed trends in usage of pharmaceuticals and medical supplies. Collaborated with pharmacy sta to identify product needs for patients and promptly placed orders to be received during the next delivery day. Assisted with execution of projects and made recommendations for process improvement to upper management.Unpacked and examined incoming shipments to conrm consistency with records and routed materials to appropriate department. Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.Troubleshot issues related to shipping and receiving in compliance with corporate procedures.SummarySkillsExperienceCorresponded with establishment representatives to rectify damages, shortages or nonconformance to specications.CVS HEALTH CORPORATIONPhiladelphia, PAPharmacy Technician11/2010 - 02/2013Performed data entry for patient proles, billing information and prescription orders into the pharmacy software system. Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.Provided customer service to patients by answering questions about medications and health-related topics.Created new customer proles and updated demographics, allergies and new medications in pharmacy computer systems.Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients. Reported any discrepancies or errors in medication ordering or lling processes immediately to the pharmacist on duty.Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.Atlantic City High School Atlantic City, NJHigh School Diploma06/1997Certied Pharmacy TechnicianCPR CertiedImmunization CertiedExtensive work in childcareProcient in relevant software and technologyStrong work ethic and an ability to meet deadlines Strong attention to detail and capable multitasker References available upon request.Education and TrainingCerticationsAdditional SkillsReferences |
