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Click here or scroll down to respond to this candidateCandidate's Name
Healthcare AdministratorPHONE NUMBER AVAILABLE EMAIL AVAILABLE Charlotte, NC Street Address
PROFESSIONAL SUMMARYHardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.SKILLSStrong attention to detail Critical Thinking Electronic Health Record Software Data Entry Insurance Billing Medical coding knowledge Invoice Processing Patient Billing Billing and Collection Procedures Medical Billing Expertise Work Prioritization EXPERIENCEMEDICARE BILLING SPECIALIST, Charlotte, NCUnited Healthcare, April 2016-PresentPrepared itemized statements, bills, and invoices, and record amounts due for items purchased and services rendered. Utilized advanced problem solving skills to troubleshoot complex billing issues. Posted payments to in electronic medical records system. Analyzed trends in rejected claims data to identify areas of improvement. Protected confidentiality of sensitive information to comply with HIPAA guidelines. Verified that medical procedures were medically necessary and within insurance coverage guidelines. Created billing documents, shipped labels, credit memorandums and credit forms. Entered billing information into accounting software systems. Assisted in the development and implementation of new policies related to Medicare billing practices. Prepared invoices for third-party payers, including private insurers, Medicaid and Medicare. Compared previously prepared bank statements with canceled checks and reconciled discrepancies. Assisted with answering telephone to provide requested billing information. Contacted and worked with patients to resolve insurance-related billing issues. Performed quality assurance checks on all medical billings prior to submission. Verified accuracy of billing data and revised any errors. MEDICAL ADMINISTRATIVE ASSISTANT, Charlotte, NCArc Point Labs, September 2012-October 2016 Processed payments accurately utilizing an electronic payment system. Transcribed recorded messages and practitioners' diagnoses and recommendations into patients' medical records. Answered telephones to give information to callers, take messages, or transfer calls to appropriate individuals. Answered incoming calls from patients regarding appointments or general inquiries about health care services provided.Utilized medical terminology and coding principles in order to properly complete medical forms, insurance forms, and other paperwork. Greeted and checked in patients upon arrival to office. Provided verbal or writing instructions to patients to prepare for appointments and procedures. Called patients to inform of labs or diagnostic results as per PCP directions. Copied and charted patient information to create and prepare new patient charts. Operated office equipment, such as voice mail messaging systems and used word processing, spreadsheet and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records. Generated weekly and monthly reports summarizing patient visits and financial transactions. Performed bookkeeping duties, such as credits, and collections, preparing and sending financial statements and bills and keeping financial records. Entered patient data into EHR system, ensuring accuracy and integrity of medical records. Handled daily office operations such as filing, data entry, and inventory management. Provided administrative support to medical staff and patients, including scheduling appointments, managing patient records, and answering telephone inquiries. Provided assistance with laboratory tests results interpretation and follow-up instructions as needed. Performed various clerical duties such as copying, scanning documents, filing, retrieving medical charts and preparing correspondence.B2B SALES REPRESENTATIVE, Charlotte, NCProfile and Display, January 2008-April 2012 Prepared detailed reports tracking performance metrics against established goals and objectives. Maintained strong relationships with key customers and stakeholders. Successfully managed complex projects from initial proposal through completion. Mentored junior sales team members on best practices for cold calling and lead generation. Managed sales team to consistently achieve growth and hit sales targets. Achieved a 95% success rate for upselling products and services within established accounts. Utilized customer relationship management software to track, monitor, and an Provided technical support and troubleshooting assistance to existing customers. Used negotiation and persuasion skills to influence decision-makers. EDUCATIONASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN HEALTH ADMINISTRATION, Charlotte, NCECPI University, September 2014 |
