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Candidate's Name
B A R RPHONE NUMBER AVAILABLEEMAIL AVAILABLEInwood, WV 25428PROFESSIONAL SUMMARYSCandidate's Name ff to drive results. Delegates and manages projects and activities in time-sensitive environments. Excellent written and oral communication skills to deliver engaging, informative and well- organized presentations.SKILLS Workflow Optimization Organizational Management Conflict Resolution Communication Time Management Leadership Development Key Performance Indicators CoachingEXPERIENCEOperations Manager - Criminal Data Processing West, InformData, May 2022 - Sep 2024, Kennesaw, GeorgiaConducCandidate's Name ff meetings to review work activities and drive continuous improvement.Built dynamic working relationships with team members and support departments to achieve cross-functional objectives.Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions. Planned layouCandidate's Name blished clear expectations and objectives for team members and helped each achieve goals.Prepared team schedules with focus on maintaining optimal employee coverage for business needs.Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste.Established departmental policies and goals in conjunction with board members and organization officials.Conducted periodic performance reviews to assess employee performance.Training Manager, Wholesale Screening Solutions, Aug 2020 - May 2022, Purcellville, VirginiaPresented information in variety of formats, including lectures, group discussions, and hands-on demonstrations. Collaborated with subject matter experts to develop relevant content. Monitored employee performance to ensure successful application of new skills in workplace.Conducted post-training evaluations to measure effectiveness of programs.Adapted existing training materials to meet needs of diverse audiences or industries.Utilized various learning platforms, such as e-learning and workshops, to deliver training efficiently.Created engaging learning materials, such as presentations and handouts.Communicated regularly with senior management regarding progress on key performance indicators related to employee development.Fostered culture of continuous improvement through ongoing professional development opportunities.Assessed success of individual employees in applying newly acquired skills on job. Maintained records of employee participation in all training activities. Established clear objectives for each training program or session. Mentored junior team members and provided guidance on career growth opportunities.Analyzed feedback from participants to make improvements to future training sessions.Coordinated logistics for training events, including scheduling and room setup. Developed and implemented training programs for employees. Ensured compliance with industry regulations through effective training strategies. Identified skill gaps through assessments and evaluations. Analyzed training needs to develop new training programs or modify and improve existing programs.Educated employees using classroom training, demonstrations and on- the-job training.Taught instructors how to engage training participants and improve learning.Determined course effectiveness based on class, instructor, and participant evaluations.Met training needs by developing and improving training strategies to meet changing demands.Evaluated instructor performance and effectiveness of training programs, providing recommendations for improvement.Onboarded new hires effectively through orientations and comprehensive training.Public Record Analyst, Wholesale Screening Solutions, Aug 2011 - Aug 2020, Purcellville, VirginiaActively participated in relevant professional organizations, conferences, and workshops for continued growth and development within field of background screening. Data entry.Proficient in reviewing public records on public access terminals as well as reviewing public record documents.Identified areas of improvement in existing processes through quantitative analysis.EsCandidate's Name ndards.Conducted risk assessments for potential investments or business ventures.Improved processes to reduce bottlenecks, streamline workflows and optimize scheduling for business teams. Optimized policies to better handle current and expected needs. Public Records Specialist, Sterling Infosystems Limited, May 2007 - Aug 2011, Winchester, VirginiaAdhered Candidate's Name ndards when handling sensitive information.Adhered to company policies, procedures and specific facility regulations related to file management and security.Collaborated with team members on various projects requiring access to specific records.Reviewed incoming documentation for completeness before adding it to existing records. Scanned copied, and faxed documents as needed for departmental use. Participated in training sessions related to recordkeeping procedures or best practices.Maintained accuracy, discretion and confidentiality while managing public records. Assisted with preparation of reports by gathering and organizing data. Ensured compliance with document retention policies and regulations. Responded to requests for information from internal and external sources.Audited files and databases and resolved discrepancies to support data integrity.Supported management in developing more efficient recordkeeping processes.Conducted routine audits of physical files to ensure accuracy and completeness.Utilized computer software programs to enter, update, or retrieve data efficiently.Collected and reviewed pertinent documents associated with assigned projects.Identified incomplete records and independently pursued missing information.AdminisCandidate's Name nt, Omniplex World Services Corporation, Oct 2006 - Jan 2007, Chantilly, VirginiaPrioritized incoming emails and phone calls to ensure timely responses from appropriate personnel.Entered data accurately into spreadsheets and databases for record- keeping purposes. Maintained inventory of office supplies and placed orders. Handled sensitive information with discretion while maintaining confidentiality protocols.Collaborated with team members on projects to meet deadlines efficiently.Proofread documents for grammar, spelling, and formatting errors before distribution.Candidate's Name ff members in company procedures and best practices. Organized and updated file systems, keeping records easily retrievable. Managed incoming and outgoing mail, packages and faxes. Ordered, dispensed, and organized office supplies for team use. EDUCATIONBachelor of Science (B.S.)Wheeling Jesuit University, Wheeling, West Virginia, Dec 2005 LANGUAGEAdvancedSpanish |
