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Click here or scroll down to respond to this candidateCandidate's Name
Rootstown, OhioEMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly motivated and dedicated professional with many years of experience as a customer service representative. Provide courteous and efficient service to patients, clients and coworkers. Strong interpersonal skills and positive work ethic; keep a neat, clean, and professional appearance. Establish genuine rapport with patients and clients. Excellent common sense, judgment and decision-making abilities. Work well alone, multi-tasking and/or in a team environment. Computer literate in many QS pharmacy platforms, Windows, Mac, MS programs, Act, Adobe, and have used both DOS and windows systems for pharmacy data entry. I have worked with Cardinal system robots and dispensing systems, McKesson robots and dispensing systems, and Omnicell dispensing systems. I received my National Certification from the PTCB on July 31, 2005. My certification number is 3201-0105-0754-978. Work ExperienceAerotek Staffing 2019 Worked for a local mail order pharmacy filling orders and maintaining inventory, while rotating stock and keeping a clean work environment. All technicians switched position areas on a daily basis, and also assisted the shipping department when needed. I left CVS to work at Aerotek, while looking for other area opportunities. I left Aerotek, after taking in two neighbor children, while I started interviewing with Cardinal Health. Two days before my third interview at Cardinal Health in Twinsburg, they called to cancel the interview, because of COVID.CVS PharmacyAugust 2017 to September 2019 Helped patients with their various needs, questions, and sometimes paperwork, while maintaining HIPAA guidelines. Helped patients obtain manufacturer coupons and/or found coupons for them to use on prescriptions they otherwise would not have been able to afford. Contacted insurance companies for PAs and updated prescription increases for patients, while maintaining necessary records for Medicare and the pharmacy. Helped keep stock current by marking and destocking out-of-dates, doing returns and rotating stock for new orders, destocked recalls etc. Helped with medication transfers for patients and pharmacists. Counted and filled prescriptions, while maintaining a sterile environment, so as not to cause cross contamination and interaction problems. Helped pharmacists in every way they needed assistance, such as data entry, counting and filling prescriptions, running reports and paperwork, ordering and processing prescriptions and returns etc. Helped maintain the upkeep and organization of the pharmacy itself by filing paperwork and prescriptions, cleaning, maintaining control records and prescriptions, checking manifests against orders, putting away supplies and orders etc. Helped fill vials in the filling robot, maintain and clean the robot, and process the orders that the robot filled. All staff took turns keeping records of refrigerated medications including records on the temperatures of all medication refrigerators and freezers. Triangle PharmacyJuly 2016 to May 2017 (closed and sold to CVS in May 2017) Counted and filled prescriptions, while maintaining a sterile environment. Ran paperwork and kept records of couriers and deliveries, and of transfer records, when having to lend or borrow medications from other pharmacies. Ordered and filled blister packs and the materials needed for special needs medications, including compounds. Ordered and helped maintain OTC medications and prescription medications, including controlled substances, while keeping all necessary documentation updated. Ordered and kept records of all the necessary supplies needed for all types of medications filled and/or made in the pharmacy. Contacted QS when our systems occasionally went down or had problems, while filling prescriptions, answering phones, helping customers, so there was clear communication with all as to when prescriptions could and would be filled and ready for pick-up. Helped keep the pharmacy neat and clean throughout my shift everyday by putting away orders in a timely manner, vacuuming and dusting, using appropriate cleaning products on specific surfaces throughout the pharmacy and clean room etc. Helped patients with their various needs, questions, and sometimes paperwork, while maintaining HIPAA guidelines. Helped keep stock current by marking and destocking out-of-dates, processing returns, rotating stock when putting away new orders, etc. Apex Staffing- PBMDecember 2015 to July 2016 After passing PRC training, I worked in several different queues assisting patients, pharmacists, and doctors offices with overrides for PAs, NFs, QLs etc. Submitted necessary paperwork and reports to different departments, when needed in certain queues. I learned and assisted in 5 different queues, and helped in whatever queue needed the most assistance at any given time, sometimes working in 3 different queues at once, and usually working between 50 and 70 hours per week. Did mailings and extra office type work in certain departments, when my queue volumes were down.Adecco Staffing- North Kansas City, Lawrence, and Overland Park branches in Kansas CityNovember 2014 to October 2015 Worked at a mail order pharmacy in different frames assisting with unboxing and loading medications into robots and machines to be picked by IRIS and carried to pharmacists. Helped maintain a clean work environment throughout my shifts, usually working around 53 hours a week. Helped keep log books on certain drugs on certain belts and frames to maintain quality and safety standards. Cleared cardboard and package inserts, and took them to crushed and/or recycled as needed. Worked various jobs on as as needed basis to assist with record keeping, computer processing and order filling throughout the building. Filled blister packs in Lawrence for special needs patients and home healthcare patients, while maintaining records and counts for pharmacists. CIDMA- Cleveland Institute of Dental-Medical Assistants, Inc. PhT InstructorNovember 2012 to February 2013 Made worksheets, powerpoint presentations, and diagrams for my students, as the school prohibited any of their materials leaving school property. Made some practice exams for Common Drugs and quizzes for Medical Terminology. Taught Anatomy, Pharmacy Practices, Pharmacy Vocabulary and Terminology, Pharmacy Calculations, Medical Terminology, Drug Classifications, Practical and Computer Labs, and Pharmacology to both seniors and freshman on an evening module schedule. Taught aseptic technique for compounding, IVs, TPNs, PCAs etc. Showed students how to record the proper and necessary data, while showing them how to make compounds, enemas, irrigations, etc. Showed students what labels to use for different medications, and what data has to be applied to each different kind of label for different medications. Explained how to apply anatomy to pharmacokinetics and thus to pharmacology. Used audi-visual technology and applications for reinforcement in the learning process. Instructed students how to find information on their own for pharmacy, and simple applied sciences. Gave the students different tools, such as mnemonics, to use for all the classes I taught. Kept a grade book for keeping records of students grades on tests, quizzes, worksheets, and papers. Grades had to be reported to administration every 5 weeks.Truman Medical CenterJanuary 2009 to May 2010AndProvidence Medical CenterApril 2007 to November 2008 Used aseptic technique in making TPNs, PCAs, IVs, and other compounds, while recording all relevant and necessary data. Used a MIC hood at Providence and a regular Laminar Flow Hood in a clean room at Truman. Responsible for most of the pre-packing done at Providence and helped with pre-packing at Truman. Helped pharmacists in various ways throughout every shift by answering phones, vac-tubing certain medications, running STATS throughout both hospitals. Ran and filled cartfill at both hospitals, and helped keep narcotic inventory updated and in stock at Providence. Helped keep outdated stock separate from usable rotated stock, including control out-of-dates at Providence. Helped credit patients unused medications brought back to the pharmacy, and charged medications when necessary at both hospitals. Helped put pharmacy warnings and papers in patient charts at Providence and send eMar notes at Truman when necessary. Helped nurses find missing medications already sent out to their patients. Ordered medications, when needed, on a daily basis at both hospitals, and input full orders via computer, Telzon and phone at Providence when needed. Ran paperwork and transfer records, when having to lend or borrow medications from other pharmacies. Responsible for filling all unit Omnicell/Pyxis machines for evening fills, including controls and low volume extra fills at Truman. Ran and printed records and reports for counts on Omnicell units at Providence and Pyxis units at Truman. Filed all different kinds of paperwork throughout the pharmacy. Filled in occasionally at the outpatient pharmacy at Truman and did emergency room fills through QS for necessary patients. Cleaned all areas I worked in before, during and after finishing tasks to keep a clean and sterile environment. Helped fill and rotate stock in the pharmacy and throughout both hospitals. Helped fill Talyst stock and adjust NDC;s and counts when needed at Truman, Helped pull recalls when needed from all units at both hospitals. Helped nurses with dispensing machines when they werent working properly, and sometimes had to reassign drawers and leave notes for the next shift, so nurses could get what they needed on my shift. Responsible for refilling, rotating stock, and charging medications for all spinal trays for Labor and Delivery at Providence.Medix Staffing SolutionsSpecialty PharmacyJanuary 2007 to April 2007 Contacted and answered calls from patients and doctors offices as a PSR for a Specialty Pharmacy Medix was contracted to in a temporary position. Helped patients with their various needs, questions, and sometimes paperwork. Kept constant written and typed records and documentation for all prescriptions, patient files, faxes, phone calls, filing, etc. Coordinated drug deliveries via UPS and Fed Ex with special instructions for clients and patients. Kept in contact with various staff and pharmacists throughout the building for PA issues, insurance issues, stock issues, different medication needs, etc. Osco Drug/CVS- North Kansas City, MOAugust 2004 to February 2007 Counted and filled prescriptions, while maintaining a sterile environment so as not to cause cross contamination and interaction problems. Helped pharmacists in every way they needed assistance, such as data entry, counting and filling medications including controls, compounding while documenting, filing, and running reports and paperwork for pharmacy records. Helped maintain the upkeep and organization of the pharmacy by filing prescriptions and paperwork throughout my shift, cleaning using the proper safe products, checking manifests against orders and putting orders away, while rotating stock, etc. Helped patients with their various needs, questions, and sometimes paperwork, while maintaining HIPAA guidelines. Contacted insurance companies for PAs and updated prescription increases for patients. Helped keep stock current by marking and destocking out-of-dates, doing return and rotating stock, destocking recalls as well as doing the paperwork and processing for most of the returns on day shift. Helped with medication transfers via phone and fax. Ran paperwork and transfer records when having to lend or borrow medications from other pharmacies, and even picked up medications at neighboring Osco Drug Pharmacies.EducationLiberal Arts 1994-1995 58 hours 3.8 GPAJohnson County Community CollegeOverland Park, KSDiplomaShawnee Mission East HighSchool Prairie Village, KSReferences:ProfessionalJamie Eiben, CVS Pharmacist inCharge PHONE NUMBER AVAILABLEJim Coll, Triangle Pharmacy RPhand owner PHONE NUMBER AVAILABLEDenny Fugate, Truman MedicalCenter Pharmacy DirectorPHONE NUMBER AVAILABLEDennis Brown and Brad Cook,Providence Medical CenterPharmacy Director and PharmacyManager 913-596-4000PersonalAshley Hards- Friend-PHONE NUMBER AVAILABLERachel Graebling FriendPHONE NUMBER AVAILABLEGabe Tableling- Friend andNeighborPHONE NUMBER AVAILABLE/pre> |
