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Click here or scroll down to respond to this candidateLindseyBakerSaratoga Springs, NY, PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYEnergetic and passionate sales professional with an extensive background in promoting and selling solar energy products and services. Excellent history of generating leads and closing sales to meet revenue targets. Accomplished in evaluating installation sites to determine solar equipment needs and suitability. Creates customized energy management packages to satisfy customer needs and budget requirements. Willing to take on any task to support team and help businesses succeed. Experienced working in challenging environments. Excited about the opportunity to take next career steps..SKILLSCustomer consultationsEnergy package developmentStrong verbal and written communication skillsRelationship buildingExceeding goalsGroup presentationsSocial perceptivenessCultural awarenessSchedulingTime managementMicrosoft WordAnalytical thinkingTask prioritizationGoogle DriveCoordinationGrowth mindsetStrong ambitionPositive mindsetAbility to adapt to changeAttention to detailConflict resolutionStrong problem solving skillEmpathyEXPERIENCEServerCompass Group/Levy Restaurants/Saratoga Race CourseHigh-level, in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsOngoing knowledge and memorization of menu items and daily specialsAbility to multitask while under pressureMaintain personal cash bankEffectively listened to, clarified, and addressed customers concernsCustomer Service ConsultantBoston Solar Woburn, MADeliver a high level of customer service.Respond to customer's issue pertaining to their solar systems.Collaborate with other members of the team to ensure a high level of customer serviceDeesculate uhappy customers.Schedule service appointments.Effectively communicate with customers and other team members via phone and email.Provide technical advice and support to clients regarding installation of solar energy systems.Keep- up-to-date knowledge on new products, services available in order to provide better advice, service.Provide technical support assistance to help troubleshoot any problems encountered by customers.Develop strong customer service skills through resolving customer queries and complaints in a timely manner.Adhered to establishe guidelines for handling confidential information related to customers' accounts.Effectively manage multiple tasks simultaneously while maintaining high level of accuracySolar Energy ConsultantRayah Solar Spencer, MAMarch 2022 - CurrentDemonstrated cost-savings models to promote solar energy products, systems, or services.Drafted proposals to present product features and benefits to potential customers.Assessed customer energy needs and provided individualized product recommendations.Presented detailed design drawings, product specifications and available features to promote solar installations.Completed follow-up calls to prospective customers, building lead pipeline to increase revenue.Responded promptly to customer, vendor and staff questions and quickly resolved issues, cultivating strong, long-term relationships.Collaborate with other team members via weekly meetings to exchange ideas and gain access to additional resources and education.Solar Energy ConsultantApex Solar and Roofing Glens Falls, NYAugust 2020 - March 2021Assessed customer energy needs and provided individualized product recommendations.Evaluated climate, shading and roof orientation to determine solar needs.Discussed electrical energy requirements, site conditions, price and other factors to assist potential customers with product choices.Completed follow-up calls to prospective customers, building lead pipeline to increase revenue.Illustrated technical information and specifications to educate customers on solar power, systems and equipment.Drafted proposals to present product features and benefits to potential customers.Presented detailed design drawings, product specifications and available features to promote solar installations.Demonstrated cost-savings models to promote solar energy products, systems, or services.Community Energy Solar ConsultantCommon Energy Manhattan, NYJune 2018 - August 2020Illustrated technical information and specifications to educate customers on solar power, systems and equipment.Completed follow-up calls to prospective customers, building lead pipeline to increase revenue.Assessed customer energy needs and provided individualized product recommendations.Implemented strategic and targeted marketing campaigns to increase brand awareness.Provided pricing and service information via brochure or informational email.Delivered exceptional customer service to bolster strong relationships and build positive experiences.Collaborate with other team members to ensure the best possible customer experience.Field Energy SpecialistTesla Burbank, CAOctober 2016 - June 2018Communicate effectively with supervisors and co-workers via group chat, email, and weekly meetings.-setting to discuss the benefits of solar energy to initiate interest.Engage with individuals in a store setting to discuss the benefits of solar energy.Meet monthly sales goalsFollow up with previously generated leads.Maintain personal goals while being a strong and collaborative team member.Maintain up-to-date knowledge of solar energy and related technology.Attend weekly meetings to exchange ideas with other team members for continued growth and expansion.ServerCopper Grouse Manchester VTNovember 2015 - July 2016High-level customer service in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsOngoing knowledge and memorization of menu items and daily specials.Ability to multitask while under pressure.Maintain personal cash bankEffectively listened to, clarified, and addressed customers concernsRestaurant ManagerDuo Restaurant Brattleboro VTOctober 2014 - September 2016High-level customer service in a farm-to-table restaurantKept day-to-day operations in line with budget using shift management strategies and optimal food and labor controls.Developed strong vendor rapport and negotiated favorable prices on quality food products.Worked with FOH and BOH staff to support superior service delivery.Cultivated customer loyalty and promoted word-of-mouth referrals with quality food and best-in-class service.Oversaw restaurant business with in monthly revenue.Directed team to keep dining areas, kitchen spaces and restrooms in full compliance.Counted cash and receipts and completed bank deposits.Maintained compliance with health code and sanitation requirements.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity.Vacation Sales ConsultantStratton Mountain Ski Resort Stratton, VTDecember 2013 - October 2014Customer service and sales in a high volume call centerAbility to maintain current knowledge of resort lodging options and other productsAbility to maintain a professional demeanor while under pressureAbility to effectively communicate via email and phone with guests and other various departments throughout the resort.Ability to maintain sales goalsOutbound sales via phone and emailAbility to multitask while under pressureServerMaestro at the Van Dam Saratoga Springs, NYSeptember 2012 - October 2013High-level customer service in high volume fine-dining settingCustomer service in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsOngoing knowledge and memorization of menu items and daily specials.Ability to multitask while under pressure.Maintain personal cash bankServerCambridge Hotel Cambridge, NYNovember 2010 - September 2012Customer service in high volume fine-dining settingCustomer service in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsMaintain knowledge and memorization of menu items and daily specials.Ability to multitask while under pressure.Maintain personal cash bankEffectively listened to, clarified, and addressed customers concerns.Community Life CoachBromley Brook School Manchester VTSeptember 2010 - September 2011Worked in a therapeutic boarding school setting for teenaged girlsMaintain safety of girls aged 13-18 in a therapeutic settingAssisted clients with discovering and overcoming personal barriers for successMonitored clients and evaluated progress against goals.Organized events to promote self esteem and personal growthTaught individuals to successfully leverage personal strengths.Assisted residents to maintain daily routines and healthy habitsServerWater Street Bar and Grill Williamstown, MANovember 2009 - September 2011Customer service in high volume restaurant settingCustomer service in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsMaintain knowledge and memorization of menu items and daily specials.Ability to multitask while under pressure.Maintain personal cash bankEffectively listened to, clarified, and addressed customers concerns.Shelter MonitorShelters of Saratoga Saratoga Springs, NYNovember 2008 - August 2009Detailed client visits with thorough documentation and official reports.Advised clients on supplementary food stamps and child care assistance.Communication via computer log to inform case managers and supervisors of events during each shiftCommunication with various community organizations to assist residentsMaintain healthy boundaries with residentsEmpathize with residents' challenges to assist them in coming up with solutionsServerCenter Plate at Saratoga Racecourse Saratoga Springs, NYJuly 2007 - September 2007High-level customer service in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsOngoing knowledge and memorization of menu items and daily specials.Ability to multitask while under pressure.Maintain personal cash bankEffectively listened to, clarified, and addressed customers concernsServerCenter Plate at Saratoga Racecourse Saratoga Springs, NYJuly 2007 - September 2007High-level customer service in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsOngoing knowledge and memorization of menu items and daily specials.Ability to multitask while under pressure.Maintain personal cash bankEffectively listened to, clarified, and addressed customers concernsServerPangea North Bennington, VTJune 2007 - September 2007High-level customer service in high volume fine-dining settingCustomer service in a fine-dining settingCollaborate with other members of the team to optimize patrons' experienceAbility to maintain daily sales goalsOngoing knowledge and memorization of menu items and daily specials.Ability to multitask while under pressure.Maintain personal cash bankEffectively listened to, clarified, and addressed customers concernsChild Care MonitorBromley Mountain Ski Resort Peru, VTNovember 1999 - April 2007Communicated with children's parents or guardians about daily activities, behaviors and related issues.Observed and monitored children's play activities.Balanced rest, play and learning with effective scheduling.Protected groups by securing indoor and outdoor spaces.Strengthened physical skills using crafts like painting and drawing.Maintained safe play environment.EDUCATIONLiberal StudiesCommunity College of Vermont, Bennington, VT/OnlineJune 2016Liberal StudiesMount Holyoke, South Hadley, MA |
