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Title Customer Service Outside Sales
Target Location US-IN-Crown Point
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Luebcke LaneCrown Point, IN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEResults-driven outside sales representative with 20+ years experience, seeking a position centered around solidifying customer relationships via excellent customer service, exceeding sales expectations, gaining new accounts, and employing a unique sense of drive and professionalism in the pursuit of all goals.SkillsExcellent customer service and relationship building skillsRevival of stagnant accounts while regularly building new accounts through consultative selling approachSelf-starter, goal driven, cold callingOutstanding communication skills, negotiation, persistence, positive can-do attitudeDiverse understanding of customer needs and solutions for issuesAbility to prioritize and plan efficiently according to goals and company needsKnowledgeable in the commercial and residential sectors of the construction industryExperienced in proactive planning to increase sales and customer satisfactionWillingness to go above and beyond for my colleagues and customersExperienceUS LBM Hines Supply, Alsip, IL Nov 2020- Sept 2023Outside SalesProvide unmatched customer service by becoming an extension of their teams while constantly demonstrating teamwork and providing assistance to estimators, project managers, purchasing dept and collections dept,Reinvigorate sales in aged accounts while growing new accountsContinued education of new products and standardsTravel to various locations to meet with customers/attend industry functionsASA Chicago (Association of Subcontractors & Affiliates) memberFWC (Federation of Women Contractors) memberImmediate attention to customer issues and finding products that meet project requirementsSpecializing in Multi-Family and Commercial projectsChicago Flameproof, Montgomery, IL April 2017  Nov 2020Outside SalesProvide unmatched customer service by becoming an extension of their teams while constantly demonstrating teamwork and providing assistance to estimators, project managers and purchasing dept.Reinvigorate sales in aged accounts while growing new accounts$500K per month in supply sales, collectionsTravel to various locations to meet with customers/attend industry functionsASA Chicago (Association of Subcontractors & Affiliates) memberImmediate attention to customer issues and finding products that meet requirementsConsistently exceeded new sales goal per month, top performer in contractor sales and new accountsCurrently working on several multi-million dollar projects in downtown ChicagoEmergent Safety, Batavia, IL 2015  2017Safety Sales/Staff SupportSales (cold calls)Managed several customer accounts for high-traffic top sales departmentPlaced and oversaw customer orders, managed profit margins and kept sales team on their targeted goalsHandled a high volume of customer calls and demands, including incoming sales calls and escalated concernsProcessed over 300 large quantity customer sales orders each monthWorked closely with manufacturers research and development department to better address industry requirement and products need to ensure the safety of employeesOmni Medical Supply, Naperville, IL 2010-2015Account Specialist/BillerExperience with Medicare A&B patients to obtain appropriate documentation such as physician orders, clinical notes and patient agreementsCommunicate with account receivables in a timely manner to ensure accuracy of information of outstanding claimsInteract with clients, physicians and field service reps to relay and /or obtain pertinent information and documents to successfully complete billing of insurance carriers to Medicare and other insurance carriersAssist in maintenance of spreadsheets for hearings and Oxley reportingSubmit request with supporting documentation to CMSTrack and follow up with CMS that have not been scheduledPrepare files for hearings and ALJ hearingsCreate patient records in charts, identify and process credits, revenue adjustments and offsetsAbility to write quality reports and business correspondence while checking for accuracy and reviewing daily and monthly billing reportsAbility to multi-talk with accuracyAbility to efficiently perform job duties under pressureAble to successfully work on a team or individuallyBobby Bs Power Washing, Aurora, IL 2000-2010Owner/OperatorManaging employees and scheduling routes and scheduling appointments to meet/surpass business needsAccounts payable/receivables and purchasingProcess payroll, Workmans comp, SSI and insurance legalitiesSales and Customer ServiceQuotes, contracted bids and quality assuranceUsed proactive planning to increase sales and customer satisfaction in a slow economyEducationEast Aurora High School, Aurora, IL 1988High School DiplomaWaubonsee Community College 2017Lock Out Tag Out CertificateArk Flash NFPA CertificateFirst Aid CertificateCPR AED CertificateLetters of Recommendation Included

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