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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Accomplished and results-driven Collections Specialist with over 16 years of experience in managing high- volume accounts, reducing overdue receivable, and developing effective debt recovery strategies. Adept at negotiating with clients, analyzing financial data and implementing process improvements. Seeking to leverage my extensive backing in collections and proven track record of success to contribute to the financial stability and growth of a company.Work Experience:The Funding Group: Parsippany, New Jersey (Remote) 08/2008 04/2024 Sr. Asset Manager:Locate and contact debtors to inquire about their payment status.Negotiate payment arrangements with customers.Maintain and follow up on accounts to ensure timely payments.Plan a course of action to recover outstanding debts.Train and educate new employees on the collection process.Negotiate settlements or repayment plans.Prepare accounts for review of legal actions when non-voluntary arrangements are set forth.Control calls in a professional manner.Maintain assigned portfolio.Effectively communicate with upper management.Follow Federal and State laws when dealing with the collection of debts.Achieve monthly revenue goals.Washington Mutual: Sparta, New Jersey 01/2002 06/2006 Loan Officer Assistant:Supported loan officers and loan processors by gathering mortgage documents. Assisted Loan Officer in mortgage application by reviewing and verifying borrowers income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications.Assisted top producers in maintaining and managing their business pipeline.Facilitated communication between clients, loan officers, and underwriting departments, handling inquiries and resolving issues promptly to enhance client satisfaction and expedite loan approvals. Columbia Equities: Tarrytown, New York 10/1998 01/2002 Mortgage Loan Processor:Managed the complete mortgage loan process, including application review, credit analysis, and document verification, ensuring accuracy and compliance with regulatory standardsCoordinated with clients, underwriters, and real estate agents to streamline loan approvals, resolve issues, and maintain clear communication, resulting in reduction in processing time. Hoffmann LaRoche: Nutley, New Jersey 09/1984 10/1998 Senior Secretary:Provided comprehensive administrative support, including managing schedules, organizing meetings, and coordinating travel arrangements. Coordinated and supported the planning of company events, conferences, and workshops, including logistical arrangements and communication with vendors.Coordinated meetings and prepared detailed minutes, ensuring accurate records and effective follow- up action items, contributing to enhanced team communication and project management. EducationMontclair State University: Montclair, New Jersey 1986-1989 |