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Title Customer Service Data Entry
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3520 12TH AVE SOUTH, MINNEAPOLIS, US, 55407
EMAIL AVAILABLE  PHONE NUMBER AVAILABLECandidate's Name
Healthcare professionalPROFESSIONAL SUMMARYHealthcare professional with extensive expertise in managing foreclosure processes, enhancing kitchen operations, and optimizing document services. Demonstrates a keen attention to detail and organizational skills, with proficiency in Microsoft Word, keyboarding, and mortgage procedures. Excels in communication and collaboration, consistently improving efficiency and customer satisfaction across diverse roles.EMPLOYMENT HISTORYFOOD SERVICE WORKER May 2023 - PresentCOURAGE KENNY REHABILITATION INSTITUTE Golden Valley, MN SUPPLY SPECIALISTFairview Health Services Burnsville, MNOFFICE ASSOCIATELoffler Companies Minnetonka, MNSPECIMEN PROCESSORLabCorp New Brighton, MNCOPY CENTER/MAIL PRODUCTIONNovitex-Exela Minneapolis, MNMaintain cleanliness and dishware, boosting kitchen efficiency and hygiene. Handle transactions and customer service, enhancing satisfaction and loyalty. Collaborate with staff to meet dietary needs, ensuring customer contentment. Conduct stock checks and manage inventory for timely replenishment. Support dietary needs with nutritionists, ensuring tailored meal options. Managed supply chain operations, enhancing procurement and logistics efficiency. Increased order fulfillment, improving customer satisfaction and service quality. Generated detailed reports, monitoring delivery rates and inventory turnover. Strengthened supplier relationships, ensuring consistent material availability. Implemented new inventory control methods, reducing holding costs and improving turnover. Coordinated communications, enhancing team response and efficiency. Created reports and presentations, supporting strategic decisions. Optimized document management for accurate retrieval. Managed supplies, ensuring seamless daily operations. Introduced digital tools, streamlining workflow and access. Swiftly process specimens, enhancing lab efficiency and accuracy in results. Coordinate with teams to improve SOP adherence, ensuring a compliant environment. Achieve precise data entry, supporting reliable specimen tracking and reporting. Ensure meticulous specimen labeling, contributing to timely lab testing outcomes. Streamline workflows, enhancing throughput and minimizing errors in lab operations. Operate office equipment, ensuring precise prints and maintaining optimal supply levels. Assist customers in choosing print options, boosting satisfaction and operational efficiency. Handle confidential documents with care, strictly following privacy guidelines. Implemented quality checks, enhancing document accuracy and reducing reprint costs. Collaborate with team to streamline workflow, improving service delivery in a dynamic setting. Streamlined team coordination to boost print accuracy, fostering a cohesive work environment and enhancing overall efficiency.MEDICAL CODING/MAIL COPY CENTER CLERKRobert Half & AppleOne (Night Owl/General Mills) Minneapolis, MN DOCUMENT CUSTODYWells Fargo Home Mortgage Minneapolis, MNDOCUMENT CLERKWell Fargo Home Mortgage Minneapolis, MNCLERKRamsey county human services Saint Paul, MNDOCUMENT SPECIALISTLP Solutions LLC Eagan, MNDATA ENTRY ASSOCIATEWells Fargo Home Mortgage Minneapolis, MNImproved coding accuracy and efficiency, enhancing productivity and compliance. Reviewed medical documents for precise code assignment, ensuring adherence to standards. Accessed patient data via EHR systems, facilitating accurate coding and retrieval. Collaborated with team to ensure seamless integration of coding updates, fostering an environment of continuous learning and adaptation.Achieved consistent adherence to coding guidelines, ensuring compliance and quality in every assignment handled. Streamlined document control system, boosting retrieval efficiency and accuracy. Developed procedures reducing document errors, enhancing compliance. Coordinated with teams to ensure all documentation met regulatory standards. Tracked project correspondence meticulously, ensuring precise records. Conducted thorough quality checks on documentation, ensuring all records met stringent accuracy standards, thereby upholding company integrity.Managed document control, boosting retrieval speed and accuracy through streamlined processes. Implemented procedures, cutting errors and enhancing efficiency across departments. Tracked updates for consistent version control, ensuring reliability in document management. Optimized tracking, achieving faster access to vital information and improved accuracy. Streamlined workflows, fostering collaboration and timely updates within teams. Safeguarded sensitive data, ensuring confidentiality in all customer interactions. Scheduled and organized meetings, optimizing administrative efficiency. Reviewed documents meticulously for accuracy, enhancing record-keeping precision. Collaborated with team to streamline office processes, enhancing scheduling efficiency and meeting coordination. Reviewed and filed documents with precision, ensuring error-free records and seamless information flow. Assisted customers with inquiries, fostering a supportive environment and enhancing client satisfaction. Ensured precise document version control, enhancing workflow efficiency by 12%. Managed project correspondence, improving communication accuracy across teams. Safeguarded sensitive information, ensuring compliance with security protocols. Updated and organized project databases, facilitating easy access to critical data. Streamlined document workflows, enhancing operational efficiency and ensuring timely project completion. Analyzed document management processes to identify inefficiencies, implementing solutions for improved data retrieval. Entered and logged daily document data, ensuring accuracy and timely processing. Prepared mailboxes for departments, streamlining communication and workflow. Verified closing documents, maintaining compliance and reducing errors. Streamlined data entry processes, enhancing efficiency and accuracy in document handling at Wells Fargo Home Mortgage. Analyzed discrepancies in closing documents, ensuring compliance and reducing errors in bankruptcy and closed status files. Coordinated with departments to optimize mailbox preparation, improving workflow and supporting team objectives. Improved data verification methods, leading to more accurate logging and distribution of work, minimizing processing delays.SALES ASSOCIATEHMSHost Bloomington, MNISSUING CLERKHealthPartners Bloomington, MNFORECLOSURE PROCESSORFidelity National Bankruptcy & Foreclosure Solutions Mendota Heights, MN TRANSACTION PROCESSORACS Solutions Bloomington, MNLOAN ASSISTANT May 2003Countrywide Home Loans Wayzata, MNMORTGAGE FILE CLERKGMAC  RFC Bloomington, MNResolved customer issues swiftly, enhancing satisfaction and loyalty. Managed inventory, ensuring optimal stock levels and timely restocking. Informed customers of promotions, boosting sales and engagement. Collaborated on displays, increasing foot traffic and sales. Streamlined checkout processes, enhancing efficiency and reducing wait times, fostering a smooth shopping experience. Analyzed sales trends to identify customer preferences, contributing to strategic inventory planning and improved stock availability.Implemented strategic upselling techniques, boosting average transaction value and enhancing overall store profitability. Prepare enrollment packages for medical and dental plans, enhancing process efficiency. Redirect returned mail to appropriate departments, ensuring swift resolution. Unload and organize documents for batching, supporting multiple locations efficiently. Streamlined document batching process, enhancing efficiency and ensuring seamless inter-departmental coordination for timely delivery.Optimized mail routing systems, reducing processing time and enhancing operational efficiency for better service delivery. Manage detailed records for foreclosure cases, ensuring accuracy and timely updates. Address borrower and stakeholder inquiries to facilitate clear communication. Guide borrowers through loan modification paperwork for timely submissions. Maintain precise documentation and financial records for loan modifications. Analyzed foreclosure case patterns to streamline processes, enhancing efficiency and reducing case resolution times. Reviewed and optimized documentation procedures, ensuring precision and consistency in foreclosure case records. Protects customer data confidentiality during transactions, ensuring policy compliance. Efficiently processes high transaction volumes daily, meeting strict deadlines. Verifies transaction accuracy, maintaining adherence to company procedures. Balances multiple priorities effectively, achieving timely transaction processing. Collaborated with cross-functional teams to optimize transaction protocols, fostering a cohesive environment for achieving departmental goals.Reviewed funding documents ensuring compliance with title and broker standards. Facilitated closing processes and verified receipt of necessary forms. Coordinated multiple projects to meet tight deadlines effectively. Ensured successful transfer of wired funds during transactions. Streamlined loan processing by enhancing document accuracy, ensuring compliance, and expediting closing timelines for improved client satisfaction.Analyzed loan documents to identify discrepancies, optimizing verification processes and contributing to seamless fund transfers.Worked closely with cross-functional teams to coordinate loan closings, ensuring timely delivery of funds and documentation.Coordinated post-closing documents, ensuring timely processing and accuracy. Resolved data discrepancies by liaising with preparers, enhancing workflow efficiency. Organized loan packages for distribution, supporting seamless company operations. Coordinated with cross-functional teams to resolve document inconsistencies, fostering a culture of accuracy and teamwork. Implemented effective filing systems that improved retrieval speed, contributing to faster loan processing times. LOAN PROCESSORWells Fargo Home Mortgage Minneapolis-Saint Paul, MN MEDICAL RECORDS CLERK May 2000Park Nicollet Minneapolis, MNEDUCATIONPHARMACY TECHNICIAN Jan 2013 - Nov 2013PPL-MCTC Minneapolis MNAttend 9 month pharmacy Technician course, learn all requirements and support to training and receive Certificate CERTIFICATE Jan 2009 - Mar 2009St paul technical college St paul MNMedical records/Medical TerminologyCustomer service training programSKILLSOrganization, Attention to detail, Time management, Prioritizing, Communication, Document organization, Multitasking, Microsoft Word, Excel, Outlook, Keyboarding, 10 key, Mortgage knowledge, Receptionist, Scheduling, Cash handling, Credit card processing, Inventory, Mail sorting, Copying, Faxing, Scanning, Filing. INTERNSHIPSEMPLOYMENT SPECIALIST Mar 2008 - Jun 2008Lifetrack resources MinneapolisAssist with employment applications, updating, assisting with job search and updating bulletin boards Streamlined document filing for swift access, enhancing departmental efficiency. Crafted detailed reports and presentations using MS Office, supporting informed decision-making. Coordinated mail distribution, ensuring prompt delivery and improved communication. Managed administrative tasks, fostering team collaboration and smooth operations. Optimized loan processing workflow, reducing turnaround time and enhancing client satisfaction through meticulous attention to detail.Analyzed loan documentation, identifying discrepancies and mitigating potential issues to ensure accuracy and reliability. Reviewed medical charts for accuracy, enhancing documentation integrity and compliance. Assisted healthcare providers in accessing patient data, improving workflow efficiency. Organized patient information, ensuring confidentiality and adherence to HIPAA standards. Responded to medical record requests, facilitating timely and authorized information release. Streamlined retrieval processes, enhancing provider access to patient data, fostering improved healthcare outcomes. Implemented efficient filing systems, reducing retrieval time and improving patient data accessibility for healthcare providers.

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