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Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveSeeking to obtain a position within a company that offers opportunity for growth andadvancement, where my skills will be utilized and I will be challenged professionally.Professional SummaryI have been a top performing account manager with 13 years of experience, committed toquality client service and high professional standards. I am solutions-oriented with theability to consistently exceed both personal and management goals. I am also an expert instreamlining processes, reactivating stagnant accounts, reversing customer dissatisfaction,and building long-term lucrative alliances. I have proven strengths in mediating mutuallyagreeable outcomes, combined with strategic business knowledge. I also have exceptionalinterpersonal skills and interact well with others from all levels of management,backgrounds and cultures.SkillsData Entry Cash Posting Credit Analysis InvoicingWord Processing Credit Processing Multitasking Account ReconciliationCustomer Service Pricing Adjustments 10 Key Account ManagementCollections Calling Microfiche Record Keeping Cash PreparationAccounts Payable General Ledger Accounts Receivables Systems ManagementQuick Books Great Plains Medical Manager MAS200 / ExcelProfessional Work ExperienceManaged and maintained payment, credit, and collections accounts corporate, government, & consumer.Managed the collections efforts & calls for accounts receivable portfolios.Documented daily collections activities & researched account disputes on billing discrepancies.Performed account payment reconciliation and responded to credit inquiries from external and internalclients.Identified delinquent accounts requiring external collections efforts & identifying bad debt.Performed accounts payable & bank deposit preparation and other duties as assigned.Work HistoryEmeritus @ Montclair Park Poulsbo, WA August 2010- August 2013Business Office DirectorIn this role, I manage all business office functions including employee safety, humanresources, training, payroll, worker?s compensation, accounts receivable, accountspayable, and customer service. Other responsibilities included developing andimplementing collection plans, preparing management reports and communicatingbenefit plans to all community employees. l also administered and processed new hirepaperwork, terminations and changes for community employees. I use effectivecommunication skills that are essential to developing and maintaining relationships withemployees, residents, visitors, vendors and the corporate office.Avalara Bainbridge Island, WA August 2009- August 2010Accounting Assistant/ AR Specialist?Customer Invoicing and Accounts Receivable:? Processing a high volume of customer invoicing along with the associated reconciliation toorder entry systems.? Large volume mailings of customer invoices and statements.? Creating and maintaining customer files.? Reconciliation of CRM data, Order Entry Data and Invoice Data to ensure accurate andcomplete customer invoicing in accordance with invoicing schedules.? Provide status reports for invoicing.? Research and resolve A/R issues with customers while providing high customer servicestandards? Creating and maintaining customer and credit history files? Provide assistance with invoice forecasting and budget-to-actual analysis? Identify and implement process and policy improvements relating to A/RPayroll:? Semi-monthly payroll processing through outside provider.? Preparation and remittance of employee benefits including deferrals (401k, FSA, etc)? General Ledger reconciliations pertaining to payroll accounts and cash accounts.Other Accounting:? Provide backup assistance as needed for accounts receivable collections, accounts payable,fixed assets accounting and other accounting accrual preparation.? Assist with month-end closing tasks in a timely manner.Alexander, Morford, & Woo Seattle, WA November 2007- August 2009Accounting Assistant/ Accounts Payable? Accounts payable and accounts receivable off-sets and write-offs.? Handling tax and fee payments, along with reports, for the Seattle branch and three othersupporting branches.? Attaching and routed accounting e-mails to proper destinations.? Preparation of accounts payable and accounts receivable documents for processing.? Examined expense reports and submitted them for payment approval.Robert Half International Tacoma, Seattle, Federal Way, WA January 2001- November 2007 (Various Contract assignments long and short term)H& R Block Accelerated Tax Professional? Provided excellent customer service while conducting client interviews for tax preparation.? Responsible for 16-25 tax clients per day - handling confidential tax documentation and highlysensitive client information.? Preformed data entry and record keeping as well as routine office work.Peninsula Lighting Accounts Payable Clerk? Prepared invoices for payment, matched purchase order with payment invoices scanned imagesinto doc-link and attached general ledger code for proper journalizing.?In charge of printing 100-250 checks weekly for check run.? Prepared detailed spreadsheets for multiple invoice customers to be attached with checkremittance.Good Samaritan Hospital IT Specialist? Responsible for creating new user accounts & updating network software.? Managed employee Help Line while troubleshooting system errors.Companies where I gained Valuable Skills and ExperienceMighty Hands Cleaning Operations Manager Silverdale, WASkokomish Tribal Enterprises Assistant Office Manager/ accounting assistant Skokomish, WADavita Insurance/ Billing Dispute Rep Tacoma,WAHarrison Hospital Human Resources Benefits Specialist Bremerton, WACort Furniture Rentals Accounts Receivable Specialist Kent, WAAllegiance Healthcare Accounts Manager Renton, WA |