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Click here or scroll down to respond to this candidateJenniferMcDermottSales RepresentativeContactAddressPennsburg, PA, Street Address
PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLELinkedInLINKEDIN LINK AVAILABLEdermott-019628aaSkillsAccount servicingLead prospectingRevenue GenerationCustomer RelationsAccount developmentClient ServiceExpense reportingProblem solving strengthUSP797 knowledgeSeasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Work History2015-NOV-2021-APRSales RepresentativeENV Services, Inc., Hatfield, PA Met frequently with technical, product management and service personnel to stay current on company offerings and business policies. Devised and implemented product strategies for filling market gaps and driving consistent sales. Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships. Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline. Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. Generated and followed up on lead lists resulting from specific marketing campaigns. Increased revenue by acquiring new customers and determining needs to offer relevant products. Communicated with customers to understand needs and recommend appropriate solutions. Recommended accurate and effective solutions tocustomers after identifying problems. Helped resolve client problems quickly with superior customer service. Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations. Computed total costs and profit requirements for customer sales to provide accurate pricing. Met with existing customers and prospects to discuss business needs and recommend optimal solutions Met frequently with technical, product management and service personnel to stay current on company offerings and business policies Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements2011-OCT -2015-NOVLab AdministratorENV Services, Inc, Hatfield, PA Contacted potential customers to capitalize on sales opportunities. Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. Conferred with customers about concerns with products or services to resolve problems and drive sales. Assessed expected product demands and coordinated necessary merchandise levels to meet goals. Verified delivery schedules and processes. Maintained customer accounts and relationships. Assisted call-in customers with questions and orders. Assisted customers and prospects nationwide by phone, Zoom, email, in person. with sales opportunities, customer retention and account issue resolution by approaching conversations with positive poise, listening ear and complete follow up to ensure customer satisfaction while protecting the brand. Entered customer interaction details in Salesforce to track requests, document problems and record solutions offered. Education1984-SEPT1988-JUNHigh School DiplomaUpper Perkiomen High School - Pennsburg, PA. |
