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PROFESSIONAL SUMMARYExperienced, hands-on, lead-by-example quality professional, managing quality systems in the steel making, manufacturing / processing / fabrication and distribution business. Successfully developed, implemented and effectively maintained quality management systems at corporate and local levels. Experience in ISO & IATF PPAP, APQP, 8-D, FEMA/PFEMA and Statistical Data Analysis. Customer Satisfaction & Vendor / Supplier Evaluation. Certified Lead ISO 9001:2015 Auditor. In addition, managed Safety, EHS and RISK programs (Including Hazard Assessment), Nuclear Suppliers / Supply Chains & Construction Projects while maintaining Federal Regulatory Compliance. Managed AISC & AWS coded welding programs, including welder certification. Metallurgical Analysis & Evaluation including NDE inspection analysis. Certified HACCP Manager and SQF Practioner. Successfully registered nineteen facilities to the ISO 9000 standards. Independent Quality Management System Auditor & Consultant.PROFESSIONAL EXPERIENCEFebruary 2023 to PresentProAmpac, Hanover Park, ILQuality ManagerCertified HACCP / SQF PractitionerLead Internal QMS AuditorISO Management RepresentativeQuality and Food Safety Program Facilitator & Compliance Trainer--Manage Quality and Food Safety Programs to Support SQF and ISO Certifications--Manage Lab and All Product Testing with 8 Direct Reports---Manage Corrective Action program effectively---Address Customer Complaints using 5-W, Root Cause---Develop Product Inspection/Testing to address New Customers or Customer Complaints*Successfully Maintained SQF Certification Passed SQF Audit w/Score 98%*Successfully Maintained ISO 9001:2015 Certification Passed ISO Audit w/ No Non-conformances or Findings*Established Material Review Board to consistently disposition hold material within 24 hours.*Reduced customer claims by 28%July 2020 to January 2023New Wincup Holdings, West Chicago, ILManager of Quality and SafetyCertified HACCP Manager / SQF PractitionerLead Internal QMS AuditorISO Management RepresentativeQuality and Safety Program Facilitator & Compliance TrainerChief Environmental Officer & EPA Rep--Maintain Quality and Safety Programs to Support SQF Certification--Manage Lab and All Product Testing---Manage 4 Direct Reports---Address Customer Complaint using 5-W, Root Cause---Develop Product Testing Programs for New Customers---Quality Achievements to date:*Achieved HACCP Manager Certification in 30 days*Certified SQF Practitioner in 30 days*Revised SQF Program & Prepared Facility to the SQF 8.1 Edition 2020*Revised SQF Program & Prepared Facility to the SQF 9.0 Edition 2021 & 2022*Successfully passed 3 SQF Audits in 24 months, with an average score of 94.5*Improved Customer Claim Response and Closure Times by 45%*Updated Calibration Program for Lab Testing Equipment & incorporated traceability to NIST---Manage Safety Program and Establish Annual Safety Goals---Manage Incident Investigation and Root Cause---Facilitate All Safety and Compliance Training---Safety Achievements to date:*Reduced Recordable Injuries by 35%*Reorganized Incident Reporting Process to improve efficiency*Currently Revising Lock-Out/Tag-Out---Manage the Environmental Program---Environmental Program Achievements to date:*Successfully Prepared & Submitted Self-Monitoring & Test Data to support EPA Clean Air Permit*Successfully Prepared & Submitted Self-Monitoring & Test Data to support EPA Waste Water Permit*All Required reports and self-testing information was submitted on time and No PenaltiesJanuary 2018 to June 2020SIEGAL STEEL COMPANY STEEL WAREHOUSE OF ILLINOIS, Chicago, ILManager of Quality and SafetyLead Internal QMS AuditorISO Management RepresentativeQuality and Safety FacilitatorSuccessfully Completed GAP Analysis and Updated QMS Program and Processes to ISO 9001:2015Completed Back to Back ISO Audits by Registrar with Unconditional Approval & No C/As or Findings.Effectively Maintaining ISO 9001:2015 Certification & RegistrationUpdated Gage Calibration Program to Improve TraceabilityReestablished Approved Vendor Evaluation & Revised Criteria for Steel & Non-Steel AVLsSuccessfully Revised Current QMS to be IATF 16949 CompliantUpdated Critical Supplier CredentialsSuccessfully Completed Internal QMS Audit of PISW FacilityDeveloped & Implemented Employee Engagement InitiativesSafety Achievements:oSuccessfully developed and implemented EAP for COVID-19 -w/zero Employees InfectedoImplemented New Corporate Training Initiatives & Schedule to Improve Awareness & ReduceoAccidents including Incident Reporting and Documenting Near-MissesoAchieved New Safety Goals- 0 Recordable Accidents-213 Days (September 2018), 415 Days (November 2019),174 Days (May 2020)oImplement Ongoing Hazard & RISK AssessmentoRevised and Updated E H & S ProgramMarch 2008 to December 2017METAL PROCESSING CORPORATION (MPC), Gary, INManager of Quality and SafetyLead QMS ISO 9001:2015 AuditorISO Management Representative, Project Manager, Training FacilitatorLiaison to City of Gary and GLI complex, USS Environment Business Comm. Rep.Quality Achievements:oSuccessfully Achieved Certification to ISO 9001:2015 w/ Unconditional Approval-No C/AsoCompleted 9th Straight ISO Audit by Registrar with No Corrective ActionsoImplemented an Effective Corrective Action System with Strong ROOT Cause AnalysisoSupported w/ 8-D Problem Solving (5Why, Cause & Effect) and Statistical Data AnalysisoUsing KPI and Statistical Data to Identify & Predict Patterns and DistributionsoDeveloped and Implemented Transition Plan to the New ISO StandardoDeveloped and Implemented RISK Management ProcessoIdentified Context of the Organization, Internal and External PartiesoDeveloped and Maintained Effective Internal QMS Audit ProgramoDeveloped Process FEMAs to Identify, Manage and Eliminate RISKoCompleted three Internal QMS Audit cycles in six monthsoCompleted four Management Review cycles in eleven monthsoCompletely Revised QMS to align with the New ISO standardoDeveloped and Facilitated All Quality Training for Management, Admin and PlantoSuccessfully Completed EG Accredited Lead Auditor ISO 9001:2015 TrainingSafety Achievements:oSuccessfully Completed Seventh Straight year with No Loss Time Accidents-LTAsoMaintained Safety Awareness Reducing Accidents by 25%oDeveloped and Facilitated All Safety TrainingoDeveloped Pre-hire and Post-Accident Protocol with OH clinic Reducing Costs by 35%oDeveloped Hazard Assessment Process and RISK valuesoDeveloped Safety Incident Investigation Report SystemFacility Achievement:oDeveloped Security Camera System to Reduce IssuesoRenovated Shipping Office and Updated All media Improved Efficiency 65%oManaged New Equipment Installation ProjectsoConstructed New Plant Locker Room and Access  Utilize Space and Improve MoraleoRedesigned Plant Lunch and Washrooms to Improve MoraleoDesigned receiving office along with all new media Improved Efficiency 70%oStream-Lined Purchasing of Non-MRO and Office suppliesoDeveloped Supplier Assessment and Established Special Pricing with SuppliersoRenovated Main Office four times and Updated All MediaJuly 1977 to March 2008RYERSON STEEL (InRyco, JT Ryerson & Son), Chicago, ILRyerson  Brite Line, Chicago, IL-Stainless, Aluminum, & Carbon Coil Processing DivisionInRyco (Sub of Inland Steel & RYERSON) Nuclear Construction Div.Bedford Park, IL; Melrose Park, IL; Concrete Reinforcing Division-Plant & Various Nuclear SitesQuality Manager / Lead Quality Assessor / ISO Management Rep.Safety Manager / Admin. Manager / Project CoordinatorImplementation and Maintenance of the Ryerson Quality Mgmt. System.Maintain Compliance to ISO 9001:2000 Standard for facility.Internal Quality System Audits, schedule, assign, complete and report.External Quality Audits of suppliers and subcontractors, schedule, assign, complete & report.Vendor Evaluation, Assessment and Approval.Develop Corrective, Preventive and Continual Improvement Actions.Customer Satisfaction Survey and Assessment.Calibration -establish accuracy, frequency, schedule gages and maintain traceability to N.I.S.T.Defense Priority Allocation System - DPASNuclear Stand. IOCFR 21/50 APPDX B/ ANSI.N45.2/NCA-3800/ASME-Sec. IIIEstablished & Coordinated JTR-Chicago Complex Nuclear Q.A. ProgramAudited U.S. Mill Sources for the Corporate Approved Vendors List NuclearManaged & Coordinated Customers Nuclear Requirements, Inspections, AuditsManaged All Critical Requirement (Nuclear) Orders & Verified RequirementsInitiated and Approved All C/R Inspections, Paperwork Including CMTRsDevelop Control Plans and Advanced Product Quality Planning- APQP.Product Part Approval Process - PPAPDevelop Potential Failure mode and effects analysis - F.M.E.A.Evaluate and coordinate facility trainingIdentify, Develop, Coordinate & Facilitate All Training as required or needed.Supplier Claim Disposition, Approval.Facilitate Action/Impact Teams, Mgmt. Review, and Project & Quality Mtgs.Liaison between ext. divisions, customers, suppliers, ISO registrar.Develop & maintain quality and continuous improvement plans.Oversee safety program, coordination and safety committee.Oversee office and building/grounds maintenance.Project manager for Office and Plant Improvements.Accomplished record setting tonnage goals for coil processing facility 2003 and YTD (150,000) ton by streamlining customer requirements available.Reduced tons rejected versus tons shipped to .004% YTD average by informing plant employees of errors made versus customer expectations.Used formal quality discussions process with employees responsible to document and record error and receive suggestions/feedback to prevent reoccurrence.Improved customer satisfaction by 28%.Initiating an internal quality survey program that would allow quick completion of five key topics and an area for specific comments.Educated customers on material product characteristics and facilities capabilities.Increased interaction between customers work force and plant employees by hosting tours and bringing teams into customers locations to set agendas.EDUCATIONCandidate for Associates Degree, Moraine Valley Community College Palos Heights, ILHigh School Diploma, St. Rita of Cascia High School Chicago, ILCERTIFICATIONISO Lead Assessor. Qualification  ISO A4252. Certificate No. 21019512Certified Lead ISO 9001:2015 Auditor (Explar Global) - (2016); Oriel STAT A MatrixCertified Lead ISO 9001:2015 Auditor - (2013); Oriel STAT A MatrixCertified Lead ISO 9001:2008 Auditor - (2010); Oriel STAT A MatrixCertified Lead Assessor ISO 9001:2000 - (2007); ABS Consulting Inc.Certified Lead Assessor of Quality Systems - (1994); Perry Johnson Inc.Completed Metallurgical Course - (1989); Illinois Institute of Technology (Chicago, IL)Certified Internal QMS Auditor - (1987); N.C. Kist & Associates. Inc.Q.A. Lead Auditor. Qualification  ANSI N45.2.23Q.C. Inspector Level II. Qualification  ANSI N45.2.6 Sect. 3.1.2Q.C. Inspector Level II. Qualification  ANSI N45.2.6 Sect. 3.5.PROFESSIONAL MEMBERSHIPAmerican Society for QualityATTRIBUTESStrong work ethic, leader by example, hands-on, responsible, reliable, self-motivatedSolid Management, Organizational & Planning SkillsSound Decision Making Capabilities, LogicalGreat People Skills  Team Player, Experienced LiaisonReferences shall be furnished upon request.