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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Pompano Beach, FL Street Address
SUMMARY OF SKILLSAC/DC electrical system installmentElectrical components / wire by colorForklift certifiedExcellent written and oral communication skillsHVAC TECH in trainingOSHA standardsMicrosoft OfficeComputer skillsLeadershipEDUCATIONAtlantic Technical College, Coconut Creek, FLIn Progress, HVACBlanche Ely Highschool, Pompano Beach, FLHigh School Diploma, June 2023GPA: 3.50/4.00EXPERIENCETeleperformance, Pompano Beach, FLCSR, January 2023 - August 2024Handling high volume customer callsResolving Issues in a timely fashionSubmitting Reports back to management regarding ongoing issuesCreating reports for analyzing issues unresolvedHandles escalated callsAssisting Customers with banking issuesAssuring Employees completes assigned taskMonitoring Employees for task completionWorking extended hours to assure deadlines are metMeeting with Management to go over issues within the departmentWalmart, Plantation, FLElectronic Associate, February 2021 - June 2022CashieringRetail Management (Assure products were ordered and in stock)Resolving issues with Customers RelationsRestocking Items when reorders arrivesAssisting customers as needed in different area of the storeAnswering Phone calls in the electronic sectionReorganizing the department at management requestOSHA trainingPublix, Pompano Beach, FLCSR, October 2018 - April 2020CashieringBagging customer groceriesStocking as neededAssisting in the warehouse when delivery arrivesSpecial projects from management for displayAssisting customers when needCleaning shelves, floors, etc. as directed by managementApplying my skill in all areas of the store departments