Candidate Information Name Available: Register for Free Title Food Service Customer Target Location US-MD-Ellicott City Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Food Service Customer Services Herndon, VA Customer Service Food Washington, DC Customer Service Food Washington, DC Food Service Customer Bel Air, MD Customer Service Food Prep Washington, DC Food Service Customer Washington, DC Customer Service Food Waldorf, MD

Candidate's Name
Ellicott City, MD Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYCommitted and hardworking with years of experience directing food service. Well-rounded leader with talent for supervising employees and Swift problem solver with quick and effective solutions to wide array of issues. Committed and hardworking with 20 years of experience directing food service. Well-rounded leader with talent for supervising employees and Swift problem solver with quick and effective solutions to wide array of issues.SKILLSTeam DevelopmentPurchasingHiring proceduresPortion ControlCustomer ServiceMoney HandlingScheduling StaffCost ControlWORK HISTORYGENERAL MANAGERBel Air Ledo Pizza LLC (Franchise) BELAIR, MD11/2021 to CURRENTSupervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.Monitored quality of dishes served by tasting them periodically throughout the day.Ordered necessary supplies and ingredients on a regular basis to meet operational needs.Hired, trained, motivated and evaluated team members in order to maximize productivity levels.Responded to customer concerns efficiently, accurately and with detailedManaged cash flow, overseeing daily receipts and bank deposits.Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.Conducted regular staff meetings to discuss operational improvements and address concerns.Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.Updated restaurant policies and procedures as needed to improve workflow and efficiency.Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of itemsHired and trained new food service personnel to maintain high productivity levels of staffTrained new employees on restaurant policies, procedures, and customer service standards.Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure qualityInspected restrooms and dining and serving areas to foster cleanliness and proper setupTrained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.GENERAL MANAGERLedo Pizza & Pasta (Franchise) Baltimore, Maryland01/2012 to 12/2020 Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members. Has authority to hire and terminate. Ensures that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing programs.Accomplished multiple tasks within established timeframes.EDUCATIONBBA Diploma in Personnel Management 1986Bangladesh Management Development Centre, BangladeshBachelor of Arts Management, Accounting, Economics 1985Dhaka University, Bangladesh.Certified Professional Food Manager 2000Front Office Secretarial Operations courseFrom National Tourism Corporation of Bangladesh.