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Title Customer Service Representative
Target Location US-IN-Fort Wayne
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Fort Wayne, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a professional work environment that allows me to offer quality service and learn new skills for advancement.Authorized to work in the US for any employerWork ExperienceOffice/Vehicle Assembly Worker/Packer/SewerGenesis Products-Fort Wayne, INSeptember 2021 to Present Follow work production orders and blueprints Inspect and assemble products. Assist with Press/Water jets/ Encap machine Cross train in other areas of the plant as needed. Result data in computer and on hourly boardInspect/Packager of Medical PartsZimmer Biomet-Warsaw, INJanuary 2017 to July 2021 Certified to inspect, package and seal medical parts. Gained new knowledge towards procedures for packaging and sealing of medical parts, while also participating ethically within a team atmosphere Participated in FDA audits regularly Assembly of medical partsCustomer Service RepresentativeBall Group Insurance Services-Fort Wayne, INMarch 2016 to September 2017 Administrative duties Quote Auto & Homeowners Insurance Telemarketer to Agencies&ChurchesOffice Manager /SchedulerHome Care Agency/ Benson Transport, LLC-Fort Wayne, IN August 2012 to February 2017 Intake of Transport Clients via telephone Transport Daily Scheduler Interviewer, Record keeper of Clients Schedules Verify Medicaid Member Eligibility Medicaid Billing & Problem Solve Unpaid Claims Supervising Drivers as needed to help with route etc. Assist Clients with locating their driver Train New Office AssistantsYWCA Domestic Violence Shelter2002-2010Family Advocate/Client Service Aid/Child Advocate Assist clients with Needs assessment, Action Plan, Safety Planning and Domestic Violence Education Advocating for Clients Assistance through networking Intake of Clients and children Daily needs of clients Maintain medication log as needed Plan and Implement learning activities for children Maintain daily written log of children's activities EducationHigh school in General StudiesSouthside High School - Calhoun, GASeptember 1990 to June 1994Skills Microsoft Office Outlook, Microsoft Office Word, Microsoft Office Excel, (7 years) Office Management (7 years) Driving (10+ years) Data Entry (10+ years) Quality Assurance (5 years) Packaging (7 years) Home Care (3 years) Time Management (10+ years) Manufacturing (5 years) Management Recruiting Telemarketing Payroll (7 years) Filing (10+ years) Employee Orientation (7 years) Quality Inspection Assembly (5 years) Quality Control Order Picking Delivery Driver Experience Customer service Telemarketing Technical support Leadership Office management Typing Banking Employee orientation Order entry Quality control HIPAA Quality assurance Communication skills Microsoft Office EnglishCertifications and LicensesCPR CertificationDriver's License

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