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Title Pharmacy Technician Customer Service
Target Location US-NJ-East Hanover
Phone Available with paid plan
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Candidate's Name
Street Address  Orchard Place EEast Hanover, NJ Street Address
PHONE NUMBER AVAILABLEPRESENTATION OF QUALIFICATIONSExcellent verbal and communication skillsOutstanding problem solverGreat with accessing needs of customers and identifying barriers 2022-2024LDI CONNECTContracts Administrator Document preparation prior to contract process Give a guideline regarding contract process Issue the quotations to the clients Support inbound contracts depending upon the business environment Register the payment plan to internal system and communicate with AR for accurate invoicing Support communication btw AR and customer AP in case of payment issues 2016-2019CVS HEALTH PBMCertified Pharmacy Team Lead Supervised 23 workers daily and trained new employees Support backend of warehouse; ie label printing and collating Inspect and fix orders being packed to ensure quality Organize work production in computer system using emails and excel charts Trained team on new software platforms2014-2016Certified Pharmacy Technician II HBS system canceling order, adding text, and redownloading the order CATS system clearing vsm, printing orders, and destroyed prints 2008-2014Pharmacy Technician ( Retail ) Typed out and entered prescriptions in to management system. Handled productions of various types of medications. Counted and verified medications for appropriate dispensing by pharmacist. Checked prescriptions for accuracy; cross-checked prescriptions from physicians written for customers to prevent possible allergic reactions and to assure appropriate medication is dispensed. Handled patient inquiries, questions to assure customer satisfaction is achieved. Fulfilled order refills directly from physicians offices. Verifications of changes in medications. Inventory ControlPathmarkPharmacy Technician 2005 - 2008Customer Service Representative 2001 - 2005Skills-Over 11 years customer service experience and 8 years of pharmaceutical experience-Strong sense of responsibility and time management skillsExpert knowledge of HIPPA Laws

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