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Scrum Master/PMPHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryI am an accomplished IT expert with over 16 years of experience working as a Project/Program Manager/Scrum Master. My expertise lies in developing data-focused software and scalable processes for SaaS, PaaS, and Microsoft Dynamic 365, Azure Cloud, SAP Cloud, AI Generative in various domains such as Retail, Manufacturing, Insurances, Energy/Utilities, and Health Care.I have extensive experience in Agile Project Management, having successfully executed multiple large-scale IT programs as a Scrum Master & Delivery Manager. I am well-versed in the Software Development Life Cycle (SDLC), including Requirement gathering and Analysis Planning, Development, Testing, Business Justification, Risk and Impact analysis, Performing tests, Defect tracking, and Root Cause Analysis (RCA).I have facilitated the Scrum of Scrums meetings in ART along with other Scrum masters and discussed Impediments, Progress, Dependencies, DevOps Implementation, etc. As a business strategist, I align project goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains. I have the ability to understand the client's business model and proactively create opportunities to drive value.Excellent skills and knowledge in Scale Agile framework and facilitating the PI Planning, System Demo, Scrum of Scrums (SoS), Scrum Ceremonies and best practices discussed in Community of Practices (CoP) forums. Maintained centralized repository for complete ART in Confluence w.r.t to Cadence Dates, Planning, Program, Risk and Dependency Boards, PI Objectives with Planned and the Actual valueMy expertise lies in preparing Business Requirement (BRD) and Functional Requirement documentation (FRD) and converting them into User stories. I have a proven track record of working directly with executives, stakeholders, and program owners to gather and communicate program status, track and communicate Agile Metrics and Status Reports, which may include Team Velocity, Sprint/PI progress within Scaled Agile.I have established project estimates and forecasts and managed to exceed performance forecast. I have coordinated cross-functional projects and ensured efficient delivery of project milestones within the budget. I have established a novel product centered around emerging technologies for the commercial market. I possess excellent knowledge and experience in creating source to target mapping, edit rules and validation, transformations, and business rules.My experience includes working with SAAS (Software as a Service) projects, salesforce in development environment. I have streamlined the service process in SAAS and reduces the average product delivery. I have experience in SAP with S/4 HANA, PeopleSoft and Oracle Enterprise Resource Planning (ERP). I have implemented CI/CD using Jenkins, Sauce lab, and Mafenides build in GitHub/SVN versioning systems. I have experience in the areas of DevOps, CI/CD Pipeline, Build and release management, and Lean-Agile enterprises.I have strong knowledge in Agile scrum to redefine the continues change management. I have strong communication skills and the ability to prioritize workload while communicating effectively with Project Development Team.I have hands-on experience in Proposals, Resource Management, Vendor Management with complete SDLC. I have led all aspects of projects, including capacity planning, resource allocation, Project documentation, client engagement, and change Management. I have addressed and resolved Project risks, roadblocks, and obstacles while securing resources to efficiently complete deliverables. I have developed and fostered relationships with customers to identify and remove roadblocks in obtaining the most value for the project.I am highly motivated, detail-oriented, and possess excellent technical, analytical, and communication skills. I believe that my skills and experience can be effectively utilized to achieve organizational objectives, and I look forward to discussing my qualifications with you further.CORE PROFICIENCIESProgram/Portfolio Management/PMO Setup.Product Roadmaps & Strategic PlanningProject Integration ManagementImplementation of Planview, MS POL, CA Clarity portfolio toolsProject Time, Estimation, Scope, and Budget ManagementProject Risk & Quality Management.Project Communication ManagementProject Stakeholder Management.Cost/Benefit Analysis/Peer reviewProject Methodologies SCRUM/Kanban/ Scaled/Lean Agile/Waterfall.Change/ Communication Management.SOW, RFE, RFI, Bid proposals.Technical Process ImprovementKPI Reports/ Key Metrics/Client Relations.Product backlog management.Sprint Grooming, Sprint Planning, Daily Scrum, Sprint Demo & Sprint Retrospective.Project Financials, resources forecast & Management- CA Clarity.ART, PI Planning, Sprint Planning, Grooming, Daily scrums, Review, System Demo, Retrospective, SOS& PO Sync.Agile Transformations in scrum/SAFe5.0Technical & deliverable Management.CI/CD tools Jenkins, GitHub, SVN, Dockers, Slack, Maven, JFrog, Sonar Cube, ADO.Test Planning, Strategy, and ExecutionTest Automation frameworks- Linear, Modular, Test Data Driven & Keyword Driven.Performance testing Stress & Load testing RPT, Performance Center.Test Management including monitoring and controlling activities.Team onboarding and hiring.Supported SaaS/Paas/ SAP/ PeopleSoft/Oracle ERP App.ExperienceEmerson Inc, Remote May 2023 PresentProject Manager/Scrum MasterResponsibilities:I have experience leading multiple projects from inception to completion, and facilitating all Scrum events sessions with the development team, Product Owner, and internal stakeholders to determine the scope and objectives of each sprint.I have managed, developed, and implemented projects of varying complexity and size in assigned functional areas.I partnered with business stakeholders to ensure successful project completion and tracked and communicated team velocity and sprint/release progress, as well as the overall progress of the product development to the leadership team.Additionally, I worked with business stakeholders to establish project performance goals and design project plans.I developed timelines, identified project milestones, and tracked performance against performance goals and timelines.I implemented compliance validation in Oracle ERP for a service provider, handled Oracle ERP data migration and process flow implementation for the compliance application, and managed and optimized the report structure to deliver the end product to stakeholders.Involved in budget estimation based on the scope and Risk analysis.I have managed the data modeling and data preparation AI life cycle.I analyzed the project risks, development risk management plan, and tracked Risks, Assumptions, Issues, and Dependencies (RAID) and took timely action to mitigate and resolve.I supported AI framework-based web application for cross-functional team.I organized and improved agile practices and values, increasing productivity and overall team satisfaction.I supported the whole development life cycle, including the creation of strategies and plans, as well as their implementation and product delivery. I coordinated with the development team to study and analyze the requirements/change requests, and was involved in UAT testing for all the modules.I conducted the PI session for the application team, managed both the development and testing team to complete both functional and non-functional testing, and guided both teams on delivering the end product.I effectively used MS Teams to maintain the project artifacts, documentation, project notes, databases, and other records, monitoring measures, and communicating with the Project Sponsor and other stakeholders on the status of specific projects and assignments.I reviewed the Business Requirements document with the business and development team to understand the architecture and functionality of the application, and suggested the best practices in implementing the same.I guided the application team with their DevOps requirement and supported the tool configuration.I provided guidelines to the team as per the industrial standard on achieving the process to overcome the business issues, and improved the process.I communicated and collaborated with the Business team and coordinated with Product Owners to fulfil the GAPS in delivering the product.I also developed and fostered relationships with customers to identify and remove roadblocks in obtaining the most value for the project.Masonite Inc, Remote Oct 2020 Apr 2023Project Manager/ Scrum MasterResponsibilities:I worked closely with both internal and external customers to develop software solutions using Agile methodologies. I was responsible for overseeing the design, development, testing and troubleshooting of applications. My role also included organizing and facilitating Scrum ceremonies such as Program Increment, System Demo, Backlog Grooming, Scrum of Scrums and Release Management. Additionally, I provided support with risk management and release planning.I am proficient in JIRA and helped the Product Owner in creating Features, Epics, User Stories, and Acceptance Criteria. I also supported the Product Owner in maintaining the Product Backlog and keeping PBI in order of priority. I managed multiple projects including Application Development, Enhancements, Implementation, Deployment, Remediation, and Decommission. Moreover, I helped the team resolve and track impediments, escalate when necessary, and protect the team from external interferences.I used JIRA for all Agile Scrum Change managements to track product defects and tasks for teams. I was involved in completing RPA (Robotic Process Automation) for end-to-end application testing. I conducted Technical Fit Study with the development team and testing team to identify business requirements.In addition, I coordinated with the Development team to study and analyze Requirements/Change requests. I oversaw remote workforce and pinpointed areas for improvement or training. I reviewed the Business Requirements document with the business and development team to understand the architecture and functionality of the application to suggest the best practice in implementing the same. I also guided the application team with their DevOps requirement and supported the tool Configuration.I integrated the Dynamic 365 functional module in MPRICE application for the product price import and export. I conducted API testing using SoapUI and Postman. Additionally, I developed a system test plan which included scope, objective, approach, resources, timelines to estimate the testing effort. I worked closely with developers, project team and other groups to ensure proper delivery of projects within the stipulated time and helped developers to debug issues identified in the risk model testing.I defined and managed a well-defined project management process and process improvement. I worked closely with the project owner in backlog Management and continuous delivery of features. I directed and led the development team project initiation through the delivery of Final Product. I logged and escalated the issues to Product Owner for prioritization in the Sprint planning.I analyzed the project risks, development risk management plan, and tracked Risks, Assumptions, Issues, and Dependencies (RAID) and took timely action to mitigate and resolve. I communicated and collaborated with the Business team and coordinated with Product Owners to fulfill the GAPS in delivering the product.Cummins Inc, Columbus, IN May 2015 Sep 2020Program Manager/Scrum MasterResponsibilities:I was responsible for managing various Agile ceremonies such as Backlog Refinement, Sprint Planning, Sprint Reviews, Sprint Retrospectives, and Kanban. I worked closely with the Product Owner to manage the product backlog and sprint activities. I also promoted ITIL best practices for Incident, Problem, Change, and Releases and facilitated Release Planning.Apart from this, I was involved in daily activities of a development team to manage incidents, problem, and change requests. I provided metrics on the ticket flow and interacted regularly with clients and stakeholders. I also assisted the Product Owners and Project Managers in preparing and refining the backlog for program increment.I developed the overall project management plan that includes scope, schedule, cost, quality, resource, procurement, and risk management plans using Rational Team Concert and Microsoft Project. I worked with Product owners in prioritizing User Stories and Grooming Backlog using Agile Methodologies.I utilized Agile scrum practices to help the team increase their velocity within the short life span. I managed the configuration and set-up TOSCA for deployments, pods, and services.In addition to this, I also worked on SAP functional testing for S/4 HANA with FIORI Testing and involved in complete E2E functional testing in SAP H4 with TOSCA.I was also involved in complete functional and non-functional implementation in (SaaS)Salesforces both classic and Lightning. I defined the Admin roles and set-up in Salesforces functional Testing.I utilized the Microsoft Power Platform and Dynamic 365 for the CDS functional development. I was responsible for developing, enhancing, and managing numerous cloud applications in Salesforce, Oracle ERP, SAP, and Microsoft Dynamic 365 and Web-based applications.I was involved in the UAT testing with End Users for end-to-end functionality of the New System. I followed Cummins IT Project Management (ITPM) methodology and was involved in the server config and flow creation for various applications such as CDS, Guidanz, CUMPAS, etc.I facilitated the Story grooming, Sprint Planning, daily standup, Sprint Review, Sprint Retrospective meetings, maintained burn down charts, tracked the progress, and set up guide retrospectives using Rational Team Concert tool. I was responsible for Sprint deliverables for Guidanz Program and delivered multiple systems development and modification projects in supply chain management systems, including new developments, systems maintenance, and retirements.I also prepared project metrics and reports for the Product Owner and moderated a 10-member panel of functional managers to develop guidelines for continuous process optimization. Finally, I coordinated training to users and Project closure.Project Lead Cummins Inc, Chennai, India Nov 2013 Apr 2015Responsibilities:I was responsible for creating the Test Plan, Test Case, and Test Suite in accordance with the project's requirements. Additionally, I was involved in requirement gathering, framework customization, as well as the creation and maintenance of Business Process Diagrams.I also designed functional automation using POM and TestNG, mapped requirements to designs, test cases, and work items, and coordinated with both onsite and offshore teams.Moreover, I created and maintained the Test Strategy Document, as well as phase-wise Test Plans, and Traceability Matrix (for Requirements, Design, Issue, Change Request & Defects).Lastly, I designed the framework according to the project requirements and coordinated with both onsite and offshore teams.Test Analyst London Life Insurances, London, ON Mar 13 OCT 13Responsibilities:I have performed functional tests on the project under various conditions. To create functional scripts, and used the Selenium functional tool with the event-driven model using Java.I was responsible for creating the Test Plan, Test Case, and Test Suite according to the project's requirements. I also gathered requirements, customized the framework, created Test Plans, Test Strategies, and maintained Business Process Diagrams.I mapped Requirements to Designs, Test Cases, and Work Items, and created and maintained Phase-wise Test Plans, Traceability Matrix (For Requirements, Design, Issue, Change Request & Defects). I also helped in designing the framework as required by the project and coordinated with the onsite and offshore team.Furthermore, I created and maintained Test Strategy Document and ensured seamless coordination between onsite and offshore teams.Test Analyst London Life Insurances, London, ON Jan 12 Feb 13Responsibilities:I have experience in managing the complete release cycle, working with both onsite and offshore teams.I have also customized the tool framework to meet business requirements, created and executed scripts, and gathered requirements for new enhancements to the existing system. In addition, I have created test plans, test cases, and test suites as per project requirements.Test Engineer Canada Life Insurances, London, ON Jun 11 Dec 11Responsibilities:I was responsible for managing the entire release cycle, which involved coordinating with both onsite and offshore teams.I customized the tool framework to meet the specific needs of the business. I also created scripts and executed them as needed. Additionally, I was involved in gathering requirements and analyzing them for new enhancements to the existing system.I created Test Plans, Test Cases and Test Suites based on project requirements.Test Lead AXA Life Insurances, Chennai, India May 10 Jul 11Test Analyst Nike Corporation, Portland, Oregon Jan 09 Apr 10Test Analyst 1800flowers.com, New York, New York Jan 07 Dec 08Software Analyst 1800flowers.com, New York, New York Jan 07 Dec 08Software Analyst Target, Chennai, India Jan 06 Dec 06Software Analyst Best Buy, Chennai, India Jan 05 Dec 05EDUCATION CREDENTIALSMaster of Science in Information technology, University of the Cumberlands, USA 2024Bachelor of Engineering in Information Technology, Bharathidasan University, Trichy 2003.CERTIFICATIONS & TRAININGSCertified in Atlassian Agile with JIRA.Certified in SAFe Agilist 5.0.Certified PMBOK 5 Project Management.Certified in IBM Rational Tools.Certified in Tricentis Automation Specialist (TOSCA).Certified in Tricentis qTest in Unified Test Management.Certified in ALMI Level 1.Trained in AWS Amazon cloud practitioner.Certified Scrum Master PSM.Trained Salesforces administrator.Trained in Performance Center & Load Runner.TECHNICAL SKILL SETSPM MethodologiesSDLC, CMMI, PMBOK6, WATERFALL, AGILE, SCRUM and Kanban, SAFe6.0.PPM ToolMicrosoft Project Online, Plan view, Changepoint, Clarity, HP PPM (Knowledge).Business Tools & TechnologiesTableau Desktop 8 Tableau Server 8.2, Data warehousing, Power BI, Salesforce Service Cloud, SAP H4 HANA, Azure DevOps, Microsoft Dynamic 365, HTML, Java, JavaScript, XML, REST API, JSON, CSS, DHTML, Ajax, Net, Oracle, SOAP UI, C#.NET, MVC Framework, Entity Framework, Web Services, WCF Services, Restful Services, Web API, jQuery, Ajax, AngularJS, Siebel, Salesforce Classic/Lightening,Force.com, C, C++, MuleSoft.CI/CD ToolsJIRA Confluence, Jenkins, GitLab, Maven, Jfrog, Dockers, Slack, SonarQubeAutomation ToolsHP PC, Load Runner, TOSCA, IBM RFT, RPT, RQM, RRC, R HCL App Scan Server, RTW, Night watch JS, Coded UI, RPA, Cucumber and SeleniumDatabases & Languages & Data load toolsJava, SQL, XML, HTML, Python, JavaScript, and AJAX, Oracle Series, DB2, MySQL, TOAD, Aqua Data StudioServers & OthersIBM Web sphere, WSAD, Web logic, Jboss, and Apache Tomcat, Documentum, LDAP, OBLIX, Eclipse, Shell Scripts, Web Sphere Commerce server 6.0, Core Metrics |