Candidate Information Title Administrative Assistant Customer Service Target Location US-AL-Gadsden Email Available with paid plan Phone Available with paid plan

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01/2024 - 06/2024 Customer ServiceCrosson Logistics, Rainbow City, ALConfer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers&#Street Address ; problems.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Determine charges for services requested, collect deposits or payments, or arrange for billing.07/2020 - 12/2023 Administrative AssistantNDW Machine, Prarie Grove, ARManage and maintain executives' schedules.Make travel arrangements for executives.Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. Answer phone calls and direct calls to appropriate parties or take messages. 05/2022 - 12/2022 Insurance AgentAmerican Income, Fort Smith, AZManage and maintain executives' schedules.Make travel arrangements for executives.Kathryn Dickie202 Ann Street, Apt 1Gadsden, AL 35905Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveProfessional and organized administrative assistant with years of experience generating and sharing reports and managing team schedules. Self-motivated team player with expertise in customer-focused customer service.Problem-solver and creative knowledge to maintain a 99% satisfaction rate. Ability SummaryCommunicationOffice 365 SuiteOrganizationProblem-solvingData entryEmployment HistoryPrepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. Answer phone calls and direct calls to appropriate parties or take messages. 06/2021 Business AdministrationNo degree providedBryant & Stratton College, Buffalo, NYGeneral High School CurriculumHigh School DiplomaCrossville High School, ALCSA AwarenessHAZMAT Materials TrainingAutorized Representative Air Cargo SecurityAir Cargo Security For IACSSP Change 9References Available on RequestEducation HistoryOccupational Licenses, Certificates and TrainingDetailed References