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EMAIL AVAILABLEPHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEOBJECTIVEI am a self -motivated passionate woman dedicated and known for my strong work ethic. My objective is to use my years of leadership skills to obtain a team leader position that will provide an outstanding career opportunity and enhance my personal development.SKILLSTeambuildingComputer SkillsCustomer SatisfactionEffective time managementExcellent MultitaskerAbility to Work Under PressureEXPERIENCEBUS DRIVER/WAKE COUNTY PUBLIC SCHOOLSRaleigh, Nc 2023- 2024As a bus driver I performed daily pre-trip inspections in which I looked for any mechanical issues with the bus. I maintained daily pre-trip reports, created student rosters, updated route sheets as needed, and prepared disciplinary write-ups for unruly students. I regularly attended in-service meetings to keep current with school requirements and state and federal regulations. I showed the students constancy, compassion, and unbiased behavior. Every day, I strived to be the best mentor and bus driver for the students. Driving a bus is a punctual job; I made sure that I picked my students up on time each day. Maintaining order and security on the bus and inspected the bus daily for safe operation.QUALITY ASSURANCE SPECIALIST/PACTIV EVERGREENRaleigh, NC 2021-2023My job was to support my company in maintaining a great work environment focused on quality, communication, collaboration, integration and teamwork. I provide and ensure that all processes are controlled and monitored, troubleshoot any manufacturing quality issues by processing quality audits and quality assurance reviews. Ive accomplished training and mentoring multiple technicians and other members of the quality assurance team, maintaining the good quality of products and ensuring compliance with laws and regulations are met.HR ADMINISTRATOR/FEDEX GROUNDRaleigh/Durham, NC 2019-2021In this role I handled the on-boarding process for newly hired employees which included distribution of all paperwork and updating HR database with new employee information, changes in benefits and other details. I served as frontline customer service to receive, solve customer inquiries and issues. Also, I provided support with the package handler sort observation process (e.g., scheduling tour times, arranging tour guides, and maintaining the sort observation log) I successfully participate in special projects, to include job fairs and HR Assessments, etc.LEAD SERVER AND SALES ASSOCIATE/NORDSTROMDurham, NC 2013-2019In this role I trained, coached, and mentored new sales associates for maximum performance. I ensured high levels of customer satisfaction through excellent sales service and built productive trust relationships with customers. I participated in store meetings and product training sessions to understand and sell items. I was also was given the opportunity to work closely with other departments to understand the full scope of available offerings and provided top-notch salesmanship to customers.EDUCATIONCLASS B CDLSCERTIFIED BARTENDERHIGH SCHOOL DIPLOMA 2011VOLUNTEER EXPERIENCE OR LEADERSHIPI am confident that the skills that Ive developed in previous positions have prepared me to be an exceptional leader in any role. I can proudly say that I have transported up to 100 elementary, middle and high school aged students acrossdesignated bus routes successfully! Ive hired over 100+ candidates at FedEx ground and I have participated in several projects and job events, training and developing new team members at Nordstrom and Pactiv Evergreen.REFERENCES PROVIDED UPON REQUEST |