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Title Administrative Assistant Customer Service
Target Location US-IN-Gary
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Candidate's Name  EMAIL AVAILABLE - PHONE NUMBER AVAILABLEReliable Office Administrative Assistant with over twenty-five years of experience working with non and For-profit organizations. An exceptional track record for creating spreadsheets for sensitive and crucial documents. Adaptable to change and creating solutions for complex projects that will enhance my talents for future career growth.HIGHLIGHTSConference Room Coordinator Lift 50 lbs.Executive Administrative Assistant Microsoft OfficeFront Desk Receptionist Event PlanningMailroom & File Clerk Tax PreparationAccounts Payable & Receivable Time managementHuman Resources Data EntryCustomer Service Representative Google DocsEXPERIENCERicoh USA  Chicago, IL 03/23  05/24  Senior On-Site Service SpecialistSet up large meeting rooms, moving tables and chairs in the requested configurationProvided beverages for meetings as requestedServiced common areas of the office floor (canteens, copy areas and conference rooms)Responsible for maintaining service pantryLaSalle Network  Chicago, IL 09/22  03/23 Administrative AssistantCreated and updated daily, various Excel models for office-wide sharing; filtered and formatted for departments to view their data with minimal issuesCalculated bi-weekly over 100 employee hourly and overtime hours and instructed potential hires on the company's online applicationAided walk-ins in need of crisis care counseling or medical emergenciesRegistered students' in-office for their appointment, notified Health or Counseling department through Google Chat, internal scheduling software, and phoneRobert Half International - Chicago, IL 08/21  06/22 Office Administrative AssistantOrganized and retrieved hard copy forms for overview due to an audit for two industries; finished days ahead of schedule due to a progressive filing systemOversaw and transferred 1,000 of clients' data through excel daily for review of applicants applying for multiple rent relief programsMerged the entry of data in several excel and internal company software for an organization assisting Illinois homeowners with mortgage reliefCandidate's Name
EMAIL AVAILABLE - PHONE NUMBER AVAILABLERobert Half International - Chicago, IL - 09/19 - 03/20 Front Desk ReceptionistEvaluated and scanned client invoices for an Advertising & Public Relations firm and found the company more than $6 million owed to them dating back three yearsCoordinated mass filing project for a Reclamation firm, older documents, shipped off-site and documented in Excel and Acrobat AdobeHandled over 50 tax packets daily for a CPA firm, 2nd time working for the company through a different agencyLaSalle Network - Chicago, IL - 07/18 - 04/19 Office Support FreelancerArchived canceled and closed clients' documents; transferred paperwork to on-site storageContacted various shippers online and by phone; confirming status of packagesTransferred paper survey results into Excel from parents and students after participating in a corporate-sponsored event hosted by a Social Services organizationSupervised the registration booth at a conference hosted by Hospital Publishing; and ensured speeches did not exceed time limits after seminars with guest speakersWatson Dwyer, LLC - Chicago, IL - 01/16  07/18 Office Support FloaterAppointed managing files ten years and over; scanned, added, and archived data in Excel, Word, PDF files, and storage facilities in the office or remotelyProvided Front Desk and administrative assistance for a Luxury Real Estate firm, Managed six board rooms in Microsoft Outlook and prepared rooms for meetingsSpearheaded two corporate moves for a Corporate Investigation companyGreen Key, LLC - Chicago, IL - 06/14  12/15 Office AdministrativeVerbally trained merchants by phone daily on assembling their new or upgraded POS bank card machines for a Merchant Services OrganizationTidied companies' break rooms, kitchens, and shared areas; stocked supplies dailyPrepared 25 - 50 tax packets daily for a CPA firm during individual and business seasonACHIEVEMENTS & ACCOMPLISHMENTSUpdated quarterly review spreadsheet; simplified research by 20% when filteredDesigned spreadsheet for files off-site, retrieval of data was 50% faster when neededReceived an award for displaying excellent client and staff supportEDUCATIONSimeon Vocational High School - Chicago, IL  Hotel/Restaurant ManagementRobert Morris College - Chicago, IL - Associates in Business for Travel and Tourism

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