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ResumePatricia Mourillon Email: EMAIL AVAILABLE EMAIL AVAILABLE Tel:PHONE NUMBER AVAILABLEEducationMaster of Business Administration, University of Leicester, London, Faculty of Social Sciences, December Street Address .Honors B.Sc. in Management Studies, University of the West Indies Cave Hill Barbados. Certified Residential Mortgage Underwriter (CRU), Real Estate Institute of Canada, Street Address . Professional Qualifications & AccomplishmentsAssociate of the Institute of Canadian Bankers (AICB), 1996. Completed PURC/World Bank International Training Program in Utility Regulation and Strategy, June 2010.Completed PURC Leadership Workshop in Practicing Leadership in a Political Environment in Research, Gainesville, Florida, USA, June 2010.President, Rotary Club in St. Kitts, 2013-14.Senior Projects Officer, SKN Development Bank, 2007. Manager, SK National Bank, 2010.President, Rotary eClubOne Denver Colorado, 2022-23. Director, National Telecommunications Regulatory Commission (NTRC) St. Kitts, 2012. Completed Real Estate Investment Program with Fortune Builders, focusing on the US market, 2017.Games Manager Certified, State of Denver, Colorado, 2023. Managing Director, Gem Realty LLC, 2017.Work ExperienceRoyal Bank of CanadaPosition: Various roles over 11 years.Key Responsibilities:Developed strong analytical skills and a comprehensive understanding of banking and finance. Motivated and directed employees to ensure compliance with production and quality goals, safety policies, and company rules.Coordinated maintenance repair work and ensured equipment was kept in proper working condition.Used problem-solving and critical thinking techniques to improve process and safety issues. Organized production schedules to ensure the maximum utilization of equipment and personnel.Maintained production inventory accuracy, conducted periodic physical counts, and managed adjustment requests.Self-EmployedWorked in the United States of America for the past five years, engaging in hands-on projects within local communities.Accumulated over twenty (20) years of business management experience. Provided services in:Operations and Marketing ManagementCustomer Service and Organization ManagementTime Management and Office Routine Procedures Management Telecommunication Regulatory ManagementDevelopment Bank Projects ManagementReal Estate ManagementSkillsCommunication: Excellent verbal and written communication skills. Technical Proficiency: Proficient with computers and various software applications. Mechanical Aptitude: Hands-on experience with equipment and basic maintenance. PLCs and Robotics: Experience with Programmable Logic Controllers (PLCs) and robotics is a plus.Extra-Curricular ActivitiesRotary Club of St. Kitts: President, 2014-2015.Rotary eClub One: President, 2022-2023.Resource Consultant: Youth Skills Projects, Project Strong, the Craft House, and the Basic Need Trust Funds (BNTF) in the Caribbean.Community Involvement: Actively involved in humanitarian and service-based organizations and Youth Groups.Personal AttributesHigh ethical standards.Goal-oriented, empathic, and driven.Strong networking abilities.Experience working with Indigenous and Grassroots International organizations in the Caribbean Islands.