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ABOUT MEMotto: "Always focus on perfection"Since I have an educational degree in Hospitality Management and work experiences at different restaurants, hotels, country clubs and resorts; I will be able to easily adapt to working with you. In addition, I am a great team worker, quick learner, hardworking, reliable and eager to learn new skills. I am an self-motivated, reliable, responsible, hardworking and positive person. Also, I am a good team worker and can adapt easily to all challenging situations. WORK EXPERIENCEServerBethesda Country Club [ 05/16/2024  Current ]City: 7601 Bradley Blvd, Bethesda, MD 20817 Country: United States Inspecting dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Handling opening or closing procedures. Maintaining communication with F&B Manager. Taking immediate action to correct any issues. Managing the guest reservation system. Checking tables throughout service times for guest satisfaction, resolving complaints. Training new-hires in service standards and menu items. ServerJonathan's Landing Golf Club [ 10/11/2023  05/15/2024 ] City: 16823 Captain Kirle Dr, Jupiter, FL 33477 Country: United States Inspecting dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Handling opening or closing procedures. Maintaining communication with F&B Manager. Taking immediate action to correct any issues. Managing the guest reservation system. Checking tables throughout service times for guest satisfaction, resolving complaints. Training new-hires in service standards and menu items. ServerTamarack Country Club [ 05/23/2023  10/03/2023 ]City: 55 Locust Rd #2522, Greenwich, CT 06831 Country: United States Inspecting dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Handling opening or closing procedures. Maintaining communication with F&B Manager. Taking immediate action to correct any issues. Managing the guest reservation system. Checking tables throughout service times for guest satisfaction, resolving complaints. Training new-hires in service standards and menu items. ServerGleneagles Country Club [ 10/22/2022  05/09/2023 ] City: 7667 Victory Ln, Delray Beach, FL 33446 Country: United States Inspecting dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Handling opening or closing procedures.Nonhlakanipho (Nonnie) MtshaliNationality: South African Date of birth: 03/30/1996 Gender: FemalePhone number: (PHONE NUMBER AVAILABLE Email address: EMAIL AVAILABLEWhatsApp Messenger: PHONE NUMBER AVAILABLEHome: 14134 Grand Pre Rd #22, 20906 Aspen Hill, MD (United States) Maintaining communication with F&B Manager. Taking immediate action to correct any issues. Managing the guest reservation system. Checking tables throughout service times for guest satisfaction, resolving complaints. Training new-hires in service standards and menu items. ServerThe Apawamis Club [ 06/04/2020  12/19/2020 ]City: 2 Club Rd, Rye, NY 10580 Country: United States Inspecting dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Handling opening or closing procedures. Maintaining communication with F&B Manager. Taking immediate action to correct any issues. Managing the guest reservation system. Checking tables throughout service times for guest satisfaction, resolving complaints. Training new-hires in service standards and menu items. Housekeeping Supervisor and Front Desk J1 InternBlue Harbor Resort [ 09/13/2019  03/19/2020 ]City: 725 Blue Harbor Dr, Sheboygan, WI 53081 Country: United States Train housekeepers on cleaning and maintenance tasks. Oversee staff on a daily basis. Check rooms and common areas, including stairways and lounge areas, for cleanliness. Schedule shifts and arrange for replacements in cases of absence. Greeting and welcoming desks as they approach the front desk. Answer all incoming calls and redirect them or keep messages. Front DeskRiverside Hotel [ 10/15/2018  08/14/2019 ]City: Durban Country: South Africa Answering questions and addressing complaints. Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Greeting and welcoming desks as they approach the front desk. Keeping front desk tidy and presentable with all necessary material. Front Desk InternProtea Hotel [ 08/02/2017  12/23/2017 ]City: Durban Country: South Africa Answering questions and addressing complaints. Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Greeting and welcoming desks as they approach the front desk. Keeping front desk tidy and presentable with all necessary material. Housekeeping InternEmakhosini Boutique Hotel [ 07/02/2016  09/26/2016 ] City: Durban Country: South Africa Cleans and sanitizes hotel rooms, offices, public areas, restrooms, and residential areas. Vacuums, mops, and sweeps carpets and floors. Cleans windows and mirrors. Makes beds and changes linens.Other language(s):EnglishLISTENING C2 READING C2 WRITING C2SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2 Replenishes toilet paper, hand towels, soap, and other toiletries. Empties and cleans trash cans and replaces liners. Food and Beverage InternProtea Hotel [ 07/02/2015  09/27/2015 ]City: Durban Country: South Africa Welcoming and greeting guests. Taking food and drinks orders. Informing guests about the days specials. Offering menu recommendations upon request. Preparing tables by setting up linens, silverware and glasses. Checking tables throughout service times for guest satisfaction, resolving complaints. Handling opening or closing procedures.EDUCATION AND TRAININGHospitality ManagementInternational Hotel School [ 09/03/2015  06/15/2017 ] City: Durban Country: South Africa Website: https://www.hotelschool.co.za/ LANGUAGE SKILLSMother tongue(s): IsizuluLevels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLSMicrosoft Office (Outlook, Excel, Word, PowerPoint) RECOMMENDATIONSName: Colin Radebe Food and Beverage DirectorJonathan's Landing Golf Club16823 Captain Kirle Dr, Jupiter, FL 33477Email: EMAIL AVAILABLE Phone number: (+1) 5617477600 Name: Karyn Anastasio Assistant General ManagerTamarack Country Club55 Locust Rd #2522, Greenwich, CT 06831Phone number: (PHONE NUMBER AVAILABLEName: Regan Samaniego Director of Food & Beverage Gleneagles Country Club7667 Victory Lane. Delray Beach, FL 33446Phone number: (PHONE NUMBER AVAILABLEName: Human Resources Human Resources at Blue Harbor Resort Blue Harbor ResortPhone number: (PHONE NUMBER AVAILABLE