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SHERRILLS FORD, NC Street Address -9433 Phone: (919) 816-2725Email: EMAIL AVAILABLEEmployment HistoryHR Generalist (Human Resources Generalist) MAR Street Address
USPS Greensboro, NCScreening resumes.Administrative work regarding scheduling interviews with the hiring team Conducting interviews.Putting together an employment offer.Guiding the salary negotiations.Conducting reference and background checks.Managing the employee onboarding process.Complying with all relevant laws regarding reporting and records retention Serving as an advisor to hiring managers.Freight Conductor APR 2021 - MAR 2023Norfolk Southern Charlotte, NCDrove in adherence of all train orders, signals, and railroad rules and regulations to safety, operations, and Federal Railroad Administration (FRA). Partnered with locomotive engineer and train crew to acquire and analyze instructions from dispatchers and yardmasters.Utilized radio and telephone to receive and transmit critical information. Gained understanding by reviewing bulletins, work orders, and switch lists. Ensured timely completion of all projects based on daily assignments, such as inspection of equipment on cars, training of crews, operation of switches, and execution of minor railcar repairs.Enabled accurate positioning of machine and vehicle via regular adjustments of controls.Benefits Specialist (HR) SEP 2018 - APR 2021Fidelity Investments Chapel Hill, NCStreamlined key benefits procedures by recording and monitoring administrative operations.Delivered guidance to employees in interpreting benefits and respective utilization, while ensuring adherence to state and federal laws.Contributed to securing cost savings by conducting cost-benefit analyses as well as researching and advising senior management on benefits packages, industry benefit trends, and issues.Improved and maintained high levels of data integrity through in-depth document verification prior to upload.Processed case assignments and work related to area of discipline, to include, but not limited to, accommodations, benefits, payroll, leave of absence, time off, teammate relations matters and HR policies.Claim Team ManagerIBM Durham, NCJUL 2017 - SEP 2018Managed employee (22 direct reports and 52 indirect two Team Leaders) training and all staff management tasks and daily workloads by organizing effective schedules and delegating tasks.Exceeded performance goals with $120.9 Million in submissions in first two quarters of 2018 averaging 95% with Quality Assurance.Maximized employee performance with effective training and close mentoring to reach third and fourth qtr goal team submissions of $166 Million.Collaborated with team members to meet daily demands and handle challenging projects and exceed the goal of Quality Assurance rating of 92%.Risk Management CoordinatorIBM Durham, NCAUG 2015 - JUL 2017Improved service relationships to increase BBB to A+ rating during tenure.Coordinated policy submissions, analyzed information, and researched background information to mitigate company exposure.Performed ongoing audit, evaluation, and assessment of risk factors in change plan integration to inform the steering committee of findings and remedial recommendations.Subject Matter ExpertIBM Durham, NCJAN 2012-AUG 2015Tracked and analyzed reports, including budgets, operation activities, and department metrics.Identified client needs by observing consumers, collecting surveys, and analyzing customer feedback.Approached and solved work problems with initiative and sound judgment, working effectively with diverse teams to accomplish daily objectives and meet long-term goals.Education HistoryMBA concentration Human Resources. JAN 2017Strayer University, Morrisville, NC |