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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPublic ServiceSummary of Skills/Interest Excellent customer service skills and professional demeanor. Strong work ethic. Ability to work independently or with a team while managing several tasks at once. Currently looking to utilize my sales and people skills. EducationNorthern High School, Arts/Human Service Major1996-2001 (Diploma)SecurityAbsolute Security, OfficerTowson MD, Library(post)02/2022- 06/2023 Remind visitors of opening and closing times upon request of the library manager. Ensure the work area is cleaned and sanitized at all times. Check bathrooms to make sure visitors are using the facility accordingly. Report any incidents that may have occurred during shift time. Conducted security checks to ensure that Harford County Public Library/College Airfield Security Supervisor,Butler Security T/AHalethorpe MD, BWI (post)03/2018- 08/2021 Degalitaed roll call. Supervised 150 security officers per shift. Inspected uniforms. Check emails for any daily or nightly shift reports updated. Performed internal and external and perimeter round inspections to ensure security. Conducted security checks for all official sport teams, government and special opp vehicles to ensure safety upon entry and exit. Trained site officers. Managed and delegated officers lunch breaks. Report to human resources and senior management. Performed vehicle inspections. Responsible for the security fleet when advised. Evaluate performances and identify career advancements. Loss prevention/Visual Merchandise Team /Forever 21/Arundel Mills Mall/Hanover,MD 03/2014- 05/2018 Lead of lost prevention. Operated and monitored a twelve screen surveillance system. Assistant with employee security and L.P check at the end of each shift. Processed cash,credit and gift card purchases. Placed promo displays dressed mannequins. Rearrange store fixtures and shelving. Executed planograms in a timely fashion. Restocked inventory as needed. Keep floors swept moped and free of debris.Security/Usher, Baltimore Orioles, Baltimore, MD03/2015-10/2017 Examine tickets to verify authenticity. Escort fans to their seats and provide directional information regarding seating, concessions and first aid. Kept fans entertained and engaged in stadium traditions. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Operated detecting devising to screen individuals and prevent passage of prohibited articles into restricted areas. Warn persons of rule infractions or violations.Hospitality ExperienceValet/Night Audit, Town Park Hospitality/Parking Services, Annapolis, MD 7/2015- 03/2017 Responsible for overseeing and operating millions of dollars in machinery merchandise. Worked at several different Marriott Hotel locations as well as Maryland Live Casino. Complied with Town Park policies, procedures and code of ethics. Made sure that staff and myself were in uniform and appearance clean and professional and in accordance with the hotel brand. Greeted guests with a friendly and assuring smile/personality. Operated both manual and automatic vehicles to designated parking lots in a safe and timely manner. Secured vehicles while performing parking lot rounds. Attended guest calls and ensured quality service. Audit and balanced reports from day, evening and overnight shifts. Compared hotel guest ledger to valet report.Server/Hostess/Prep-Cook, IHOP, Inner Harbor/ Parkville, MD 03/2012-03/2020 Greet and seat guests as they enter the restaurant, put them on the waiting list if needed. Ensure that guests have silverware menus and are aware of the special portions. Make sure that the tables are clean and set for dining. Handle incoming phone calls and take togo orders over the phone and online. Ensure that the prep area is clean and sanitized according to the FDA. Chopp vegetables,cut meat, portion meat,fruit, Vegetables. Mix up to 25 to 50 gallons of pancake mix per shift. Store food with proper labeling. Take guest orders and deliver food promptly and fresh. Hostess/The Yard Marriott Inner Harbor Inner Harbor At CamdenYards/ Baltimore, MD 11/2022-04/2023 Greeted guests with a positive attitude. Ensured timely organized and proper seating. Received online orders. Answer phone calls to book reservations for future and returning guest. Replenish beverages for guests, Sanitize and cleanse tables. Responsible for keeping the front of the house neat and clean. Concierge/Marriott Inner Harbor At CamdenYards/ Baltimore, MD 04/2023-08/2024 Responsible for ensuring that guests received a five star experience. Responsible for serving guest lunch and dinner snacks. Responsible for the self served bar collecting Payments for the liquor and alcohol. Responsible for keeping the V.I.P lounge clean and sanitized to state code regulations. Stocked the V.I.P lounge with snacks,beverages,and utensils. |
