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Click here or scroll down to respond to this candidateSHEMMARJONESEMAIL AVAILABLEPHONE NUMBER AVAILABLEDetroit, MI Street Address
Bold ProfileSeasoned Truck Driver with a proven track record of safety and efficiency, exemplified during tenure at Purple Heart Services Foundation. Skilled in GPS navigation and route planning, coupled with a strong work ethic and exceptional customer service skills, ensuring timely deliveries and high client satisfaction. Demonstrated leadership by mentoring new drivers, enhancing team performance and operational compliance.PROFESSIONAL SUMMARYSKILLS Safe Driving Strong Work Ethic Self-motivation and discipline Safe Driving Practices Dependable and reliable Transportation safetyClass A Commercial Driver'sLicense DOT Compliance Route Planning GPS and route planning Customer-Oriented Equipment Operation Materials Transport Mechanical Knowledge Basic Computer Literacy Flexible schedule availability Accurate record keeping Load securing proficiency Defensive Driving Techniques Clean MVR Decision-Making Competence Delivery Scheduling Logistics Planning Physical stamina and strength Adherence to Regulations Cargo Handling Route logs Tractor-trailer driving specialist Stress management aptitude Fuel efficiency maximization Adaptability and Resilience GPS navigation mastery Document Management Defensive driver trainingShemmar Jones - Jones Delivery Services LlcDetroit, MI 09/2024 - CurrentWORK HISTORYIncreased team productivity with effective communication and collaboration strategies.Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.Provided exceptional service to clients, fostering strong relationships and repeat business.Streamlined work processes by implementing efficient organizational systems and procedures.Maintained high customer satisfaction standards to meet or exceed targets.Followed safety protocols while working, avoiding accidents and injuries.Confirmed excellent customer service by quickly resolving customer concerns.Responded to customer requests efficiently and with knowledgeable assistance.Removed safety hazards, soiled items, and trash from customer areas.Planned work calendar by scheduling appointments and tracking customer service requests. Checked tools and equipment to prevent accidents and injuries. Monitored and maintained organized work space, confirming efficient operations. Refilled automobiles and vehicles with appropriate levels of fluids Emergency response readiness Lift up to Number pounds Auto delivery Problem-solving capabilities Courteous and polite demeanor Trip planning Refrigerated trailers operation Route planning expertise Air Brake CertificationTrained in State safetyregulations OTR Driving Planning ability Efficient trip planner Truck Driving Attention to Detail Critical Thinking Tractor-Trailer Operation Map Reading Customer Relations Forklift Operation Decision-Making Class A licenseFreedom TruckingDetroit, MI 11/2023Cdl Class A: DrivingFocus HopeDetroit, MI 01/2018GedEDUCATIONPurple Heart Services Foundation - Truck-driverWestland, MI 08/2022 - 10/2023and lubricants.Explained repair and maintenance procedures to customers for full comprehension.Documented all work performed on vehicles and added to company system for reference.Trained and mentored new employees on company procedures and safety protocols.Liaised with customers to determine vehicle issues and identify problems. Assisted mechanics with repairing and servicing vehicles. Coordinated between billing department and customers to resolve problems.Managed financial operations by providing customers with estimates for repair work. Conducted test drives crafts, confirming proper operation. Test-drove vehicles to confirm proper operation before delivering to customers. Operated with safety and skill to avoid accidents and delays. Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.Maintained daily, legible DOT log book and submitted corresponding documents.Inspected trucks for malfunctions and reported vehicles to management for corrective action.Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.Utilized GPS and other navigation tools to plan routes and stay on schedule.Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.Dropped and hooked trailers and changed configuration of equipment.Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.Lumetta Distribution - Truck DriverMadison Heights, MI 02/2018 - 10/2021Obtained necessary permits and licenses to operate various commercial vehicles legally.Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.Supported new drivers by sharing best practices and insights gained from experience on road. Operated with safety and skill to avoid accidents and delays. Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.Maintained daily, legible DOT log book and submitted corresponding documents.Inspected trucks for malfunctions and reported vehicles to management for corrective action.Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.Utilized GPS and other navigation tools to plan routes and stay on schedule.Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.Dropped and hooked trailers and changed configuration of equipment.Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.Obtained necessary permits and licenses to operate various commercial vehicles legally.Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes. |
