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Click here or scroll down to respond to this candidateSeattle, WA 98121Candidate's Name
GLOBAL EVENT PRODUCTION PROGRAM MANAGEMENT SAFETYDelivering fun, engaging, and informative multimillion-dollar programs, projects, and events. CREATING STRATEGIZING PLANNING ORGANIZING EXECUTING DIRECTING EVALUATING INNOVATINGMy checklists have checklists.Attendee-, accessibility-, & safety-focused leader Creating successful live and virtual programs for diverse, internal and external corporate clients. Known to motivate high-performing, non-reporting teams while improving and standardizing processes. Skilled in building trust, aligning efforts, balancing priorities, managing budgets, meeting timelines, and driving results.Insightful in delegating duties and expanding accountability in support of employee professional growth. Nurturing mentor. Collaborative in building relationships, partnering with executives and vendors, and guiding teams.Systematic in defining operational strategies, improving data capture, enhancing reporting, and protecting confidentiality. Informative in establishing expectations and boosting internal and external communications. Succinct in delivering executive, board, and public presentations.Knowledgeable regarding local, state, and federal rules, regulations, and laws, and technology innovations. a recognized leader in the events community with strong vendor and venue relationships in place. trusted reputation for executing top-tier events Amazon performance document DEPENDABLE ORGANIZED DEDICATED ENGAGING ENTHUSIASTIC T E C H N O L O G YSmartsheet SharePoint Altru (CRM) Crestron & other video & media systems Microsoft Office Suite: Word, Excel, PowerPoint, Outlook Proficient in troubleshooting complex audiovisual setups and working within tight, time-sensitive constraints. C A R E E R N A R R A T I V EShe inspires by example to deliver the best results possible under extremely tight timelines with her contagiously energetic and positive influence ~ Tim Westfall, Department Manager. Concord Technologies, Seattle, WAMarketing Event Program Manager July 2023 January 2024 (Contract) Healthcare Technology SaaSFirst Event Manager for company. Created and operationalized Event program for Marketing department.Program Managed the launch of full department Smartsheet deployment.Led the Event Management of concurrent national tradeshow exhibits with budgets of ~100k.Project Manager for the operationalization of marketing department processes.Formalized Tradeshow Sponsorship proposal process, budget, and KPI tracking. Freelance Consulting & Professional Break, March 2020 June 2023 PHONE NUMBER AVAILABLE EMAIL AVAILABLEVALUE OFFERED:19+ Year CareerEngaging, Convivial PresenceEvent Safety, Security, & Accessibility ExpertiseFull Lifecycle Leadership & Budget ManagementFederal, State, & Local Regulatory ComplianceTeam Training & EmpowermentProcess & Operational ImprovementsProgram, Project, & Operational LeadershipVendor Relationship & Contract ManagementCloud-Based & B2B CollaborationBold Ideas & Innovative SolutionsLong-Term Relationships & Extensive NetworkCandidate's Name PHONE NUMBER AVAILABLE EMAIL AVAILABLE Page 2 of 3 Kept skills sharp through ongoing industry involvement and freelance consulting while attending to extended personal matter. Participated in online conferences and attended virtual professional development webinars. Reinvigorated network connections and mapped next-step career strategy. Pending EIC review of credentials to sit for CMP.Rallied contacts in producing 2021 Independence Day pyrotechnic event. Collaborated with jurisdiction fire, rescue, and police authorities as event safety supervisor. Stepped in at last minute and delivered successful show.Stayed current and engaged with industry trends. Attended 2021 Professional Lighting and Sound Association (PLASA) in London and NAMM in 2022. Took Motion Picture Safety 101, General Safety Awareness Course and Actsafes COVID-19 Safety Procedures Course in 2022. Pending EIC review of credentials to sit for CMP certification. Amazon, Seattle, WASenior Event Producer, December 2015 - March 2020Online retail pioneer and American tech multinational with e-commerce, cloud computing, digital streaming, and artificial intelligence interests; one of the Big Five US information technology industry companies. Spent first 10 months employment as vendor2nd department hire for newly opened flagship event space. Transitioned to regular employee in 2016. Established first Amazon internal event venue program from scratch, including creating event management tools, and customizing off-the-shelf operational software. Created, centralized, and operationalized companywide internal event venue policies, procedures, and staff training standards; scalable for current and future venues. Performed risk assessments, established safety protocols, and delivered engaging events for 150 to 10,000+ attendees. Personally, or supported junior Producers in, executing 300+ live and virtual events, annually, between 3 Seattle event venues: Amazons flagship event venue the Seattle Meeting Center, The Seattle Spheres, Arizona Building Event Venue Seattle, plus the Tokyo, Japan event venue. Selected external vendors and managed relationships.Created scalable, data-driven operational program and documented SOPs for each event space, including The Spheres high-touch environment. Advised on design and layout for new facilities (Arizona Building in Seattle in 2019, Tokyo in 2020) and laid foundational plans for current international expansion. Defined KPIs for operational improvements.Drastically reduced event planning timeline. Created selection logic and standard event packages with customized off- the-shelf operational software. Took weeks and months of back-and-forth planning down to 30 minutes for primary event execution planning meeting. Centralized planning portal and trained users 8 weeks from ideation-to-introduction.Developed safety and security measures and operational best practices in collaboration with Health and Safety, Accessibility, and Security Departments. Established processes and identified unique and dependable resources; created SOPs reflecting prevailing standards and regulations.Launched International Event Safety Program. Galvanized teams across cross-functional departments for OSHA certification and large-scale emergency response training. Led project team to upgrade accessibility technology and integrated safety incident reporting software.Protected confidential data, access tiers, and personal information in collaboration with IT. Created reporting tools and captured by-location incident data, globally; tracked compliance, met HIPAA confidentiality requirements, and identified trends and training needs.Choreographed engaging, high-level internal and external events with many, many moving parts including live- streaming and recording. Received consistently high customer and audience satisfaction metrics. Provided dotted line management and mentorship to 6-person producer team and supervised 12-person (or more) technical team and 30+ over-hire crew members.Represented company professionally. Welcomed, directed, and chatted with influential leaders, cultural icons, musicians, entertainers, and high-power executives during behind-the-scenes interactions; one high-level visitor commenting You have the coolest job in the company. Set standard for customer experience and client-facing interactions. Hand of God Wines and VUDE Event Space, Seattle, WA Marketing and Event Manager 2015 (3-month interim role prior to Amazon contract opportunity.) Boutique winery offering event, business gathering, and Velvet Underground Dining Experience (VUDE) space and planning services. Created, developed, and documented event execution procedures and brought services to industry standard. Made recommendations for ongoing operational, safety and security improvements. Coordinated event space marketing and branding efforts print and digital. Managed beginning-to-end event guest experience and post-event reporting expectations.Created unified digital marketing plan including researching and recommending CRMs and other data analytics tools.Cultivated business relationships. Expanded space service offering with addition of 4 new vendors. Attracted repeat and referral business during short tenure because of consistently delivered excellence. Candidate's Name PHONE NUMBER AVAILABLE EMAIL AVAILABLE Page 3 of 3 Museum of History & Industry (MOHAI), Seattle, WAEvent Lead and AV Coordinator 2003-2015Largest private heritage organization in Washington State; collection of nearly 4 million artifacts, photographs, and archival materials. Established operational processes, procedures, and protocols, instituted checks and balances, and developed repeatable, scalable practices. Hired, grew, and trained event team. Introduced and enforced stringent safety, security, and facility shutdown protocols. Directed 5-7-person event staff and coordinated myriad external resources, partners, vendors, and volunteers in successfully planning and executing 170+ private events and public programs, annually. Sound, video, & stage management Corporate meetings, auctions, lectures, galas, banquets & weddings.Championed successful programs and events. Partnered with event and program stakeholders and collaborated cross functionally in establishing timelines, expectations, and planned outcomes.Orchestrated day-of event operations and directed volunteers and vendors caterers, florists, security, musicians, and rental companies. Oversaw audio and visual technical integrations and compliance.Mitigated risk and resolved emerging issues, rapidly. Provided public face and point-of-contact for vendors, partners, and museum leadership. Orchestrated tightly timed set-ups for after-hours events.Met stringent financial constraints. Created top-drawer events on shoestring budgets. Optimized dollars spent and exceeded attendee and host expectations. Provided detailed event and expenditure reporting.Ensured guest safety and museum artifact security. Managed security teams and museum staff during events hosting up to 1000 guests and large-scale programs serving up to 5000 visitors, daily. Established closing protocols verifying facility security following frequent after-hours events.Led museum safety committee. Coordinated safety drills, made facility safety and security recommendations, and verified Fire, ADA, OSHA, and other safety regulation compliance.Created new, updated existing, and documented operational procedures for relocation to Naval Reserve Armory, National History Landmark building. Functioned as key member of museum operational leadership team and contributed expertise and planning to MOHAI 2012 new facility launch. C E R T I F I C A T I O N S, L I C E N S U R E, & A F F I L I A T I O N S OSHA 30 certifiedLicensed Pyrotechnician in Washington State 2015-Present With Homeland Security handlers permit for explosives, renewed annually(Including New Years Eve 2017, Space Needle pyrotechnics) Attended:London PLASA conference (2017, 2018, & 2020) Event Safety Alliance Summit (2016, 2017, 2018, 2020, 2021 & 2022) Special Event Safety Seminar (2018) Crowd Safety Symposium (2018) LDI (2016) Featured speaker:Globally facing Event Safety Alliance online training (ESAT) 2016 Video content still in distributionN O T A B L E SLifelong autodidact, voraciously researching and absorbing knowledge needed for ongoing career advancement. Venue Manager, Seattle Fringe Festival's Eastside Showcase 2001 Founding Company Member, Second Story Repertory, Redmond, WA |
