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Candidate's Name
V I P H O S T A N D G U E S T E X P E R I E N C E S P E C I A L I S TCONTACT DETAILS:PERSONAL PROFILEACADEMIC ATTAINMENT- Maintained a 3.5 Grade Point Average- Participated in 3 Cohort Exhibitions- Founded and curated Black ArtsExhibitionCalifornia College of the ArtsCalifornia State University, Los AngelesBACHELOR OF FINE ARTSBACHELOR OF ARTS IN PSYCHOLOGY- Graduated with a 3.6 Grade PointAverage- Headed Black Women in PsychologycohortPhone: PHONE NUMBER AVAILABLEEmail:EMAIL AVAILABLEwww.Candidate's Name .com1111 Lafayette AvenueBrooklyn, NY 11221An eclectic andproficient Guest Serviceexpert with a passion foroverarching hospitalityand top quality servicePROFESSIONAL EXPERIENCEMaitreDFloor Manager, MaitreDVIP Hostess & Bottle ServiceMERCER KITCHEN, JULY 2022 - CLOSE (DEC 2022)DELILAH LOS ANGELES, DECEMBER 2021 - JUNE 2022SIXTY HOTEL BEVERLY HILLS, FEBRRUARY 2022 - JUNE 2022 LITTLE CREATURES BREWERY AND RESTAURANT, APR 2018 - MAR 2020-Greeted and walked guests to designated tables-Booked and maintained reservations, answered phones, handled online presence- Facilitated, oversaw, and designated work stations to all FOH staff-Balanced assisting with floor duties and administrative duties during rush times-In charge of arranging floor plan and plotting reservations prior to shifts, delegating to hosts and controlling overall seating-Book and maintain reservations for guests via Opentable-Indicate cancellation/no show credit card authorizations-Designate communication between servers, management and hosts to maintain status quo of pace-Liason for Reservations Team and guests to coordinate reservations-In charge of checking in VIP guests and walking to booths- Negotiated table prices and communicated with servers- Maintained status quo of the floor throughout the evenings-Assisted in event set up, management, direction, and breakdown for a plethora of VIP events and buyouts-In charge of arranging floor plan and plotting reservations prior to shifts, delegating to hosts and controlling overall seating-Book and maintain reservations for guests via Opentable and coordinate with SohoSupport Reservations team-Designate communication between all floors of club MaitreD/Club ReceptionSOHO HOUSE - DUMBO HOUSE (MAR 2023 - CURRENT)