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Title North Carolina Customer Service
Target Location US-SC-Inman
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Home: PHONE NUMBER AVAILABLE - Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryVery hard worker with experience in machine operating, warehousing sales.HighlightsMaterials handling trainingAble to lift up to 50 or more pounds6 years of fork lift operating experience8 year of plant/warehouse work experienceCross-training familiarity4 years of sales/customer service experience19 years work experience in multiple fieldsAccomplishmentsEarned forklift operator training certificate.Promoted to Lead Operator within 5 months of employment. Two years of college education5s certifiedHigh school graduateExperienceAssistant Traffic CoordinatorAugust 2021-PresntLassonde Pappas- Hendersonville, North CarolinaCreate door logs for all NC warehouses.Print and store orders for all NC warehouses.Work with suppliers when issue arrive to get them scheduled for deliveries.Work with Transplace to make sure orders are correctly scheduled for pickup.Communicate effectively through email to resolve transportation issues.Warehouse LeadAugust 2020-PresentLassonde Pappas-Hendersonville, North CarolinaResponsible for complying with food safety, food security, Quality, GMPs, HAACP, Allergen, and Sensitizer as well as other regulations requiredManaging 3-10 temporary and full-time employeesAssisting Target and MOD crews to assure orders are built and shipped on time.Maintaining proper documentation and reports when MOD crew performs any type of rework.Inventory control of Target location and any other warehouse locations.Assisting warehouse dock workers pull lines and load trucks when needed.Effectively communicate between departments regarding any rework being preformed.Effectively communicate department goals for the shift.Print off tags for orders to be shipped.Clean and organize label room as needed.Troubleshoot arpac and repack machines when problem occur.Supply ChainOctober 2018- August 2020Lassonde Pappas-Hendersonville, North CarolinaResponsible for complying with food safety, food security, Quality, GMPs, HAACP, Allergen, and Sensitizer as well as other regulations requiredReceiving concentrate loads in a timely manner and store them in proper cooler locations.Sample incoming Concentrate loads for QC to test and verify against COA.Build DRPs to ship between facilities.Completed formula recovery when inventory clerk was out.Performing cycle counts when instructed.Maintaining proper documentation and reports when receiving loads.Production LeadOctober 2012-2018Lassonde Pappas-Hendersonville, North CarolinaResponsible for complying with food safety, food security, Quality, GMPs, HAACP, Allergen, and Sensitizer as well as other regulations requiredCertified in the operations of all production machinery located at the facility. Responsible for training of new machinery and operational policies and proceduresResponsible for ensuring the quality and integrity of the production run on the lines based on specificationsResponsible for duplicating and communicating all safety and good manufacturing practices in accordance with company policy as well as all other company policiesReview master production schedule and work orders on line as neededCoordinate changeovers and changes line as neededMaintain proper documentation and reportsResponsible for maintaining the cleanliness and organization of the lineStrive to maximize the efficiencies through continuous improvementActively participates and leads associate reliability improvement to improve plant performanceShipping LeadDecember 2009-August 2012Electrolux  Fletcher, North CarolinaManaged outbound shipping department of twelve employee'sMade sure orders were completed and shipped in a timely mannerCompleted audits on orders to make sure correct parts and quantities were shippedUsed DC Wizard daily5S certified through ElectroluxFork lift operator/ Warehouse November 2006-July 2009Daltile  Fletcher, North CarolinaLoaded/Unloaded trucksMaintained warehouseStocked SuppliesBroke down skids of tile to put customers orders together which consisted of lifting 10 to 80 pounds consistentlyHelped customers select tile and grout in our business showroomAlso worked as cashierFurniture ManagerMarch 2005-November 2006Big Lots!  Hendersonville, North CarolinaManaged department of five employee'sTrained new employee'sKept a daily accurate inventoryResponsible for ordering and keeping product in stockUnloaded trucks of furnitureCashierCustomer serviceBallast BuilderSeptember 2004-February 2005G.E. Hendersonville, North CarolinaBuilt ballast for lights on a production lineVeterinary AssistantMay 2002-November 2002Laurel Park Veterinary Hospital  Hendersonville, North CarolinaCleaned animal cagesAssisted during checkupsAssisted during surgeryAuto DetailerJune 1998-May 2002Executive Auto Detailing  Hendersonville, North CarolinaDetailed carsCustomer serviceEducationNorth Henderson High 2001Hendersonville, North Carolina, United States College PrepHigh School DiplomaNorth Carolina A&T State University Greensboro, North Carolina, United States Animal ScienceDidn't complete due to financial aid issues

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