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Candidate's Name
Administrative AssistantStreet Address  South Throop StreetChicago, IL Street Address -1349EMAIL AVAILABLE(M) PHONE NUMBER AVAILABLEVersatile and solutions-driven Administrative Assistant with broad-ranging experience improving business and operational processes by leveraging natural analytical abilities and a background in computer science. Meticulous and disciplined, with a gift for analyzing business processes and developing useful metrics and benchmarks for tracking. TECHNICAL SKILLS Microsoft Office Suite Expert Peachtree MICR Encoding Microsoft Projects Adobe Acrobat QuickBooks SQL R Programming TableauAREAS OF EXPERTISE Communication Skill Social Media & Marketing Strategic Planning Data Visualization Data Analysis (Advanced) Data Mining (Experienced)WORK EXPERIENCEAdministrative Assistant  Curva Pen Inc. Remote  June 2022  Present Compiled database by creating index tables and documenting application functions in the first 20 days; Designed an innovative file system to track 8800+ active lead-generating web visitors; helping growth to identify its national impact with a 92% accuracy; Provided high quality support via both email and video conference; Managed mass imports and exports of data.Home Care Provider  Help-At-Home, LLC Chicago, IL  January 2016 - June 2022 Completed daily entries in log books, journals and care plans to accurately document patient progress; Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life; Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives & support wellness goals; Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence; Checked vital signs on a daily basis and contacted home health supervisors regarding any patient health concerns or behavioral changes. Administrative Assistant to Dean  Argosy University Chicago, IL  April 2007 - October 2015 Owned and managed various administrative tasks, maintaining school directories and other tasks, as needed; Provided services to students and staff concerning individual records, programs, processes, and procedures; Forwarded situations and issues presented by staff, faculty, and external constituents to appropriate staff members for resolution; Draft memos and correspondence on behalf of the Dean; Proper record keeping for students and faculty on local, State, and Federal. Proof Operations Supervisor in Corporate Operations  Bank of America Chicago, IL  January 1990 - March 2007 Implemented operational policies to ensure accurate and efficient operations; Planned and scheduled daily workflow; Collaborated with other departments to ensure compliance with service standards and regulatory guidelines; Trained and managed teams of 15+ employees; Encoded MICR information on deposits received from carrier services, departments, and branches. EDUCATION & TRAININGRobert Morris CollegeBA  2003Emphases: Business ManagementArgosy University, College of BusinessMBA  2005Emphases: Leadership, International BusinessCertifications:Certified Google Analyst  2023