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PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONMichael Krop High School (Graduated Street Address )Miami, FLWORK EXPERIENCENational Account ManagerChetu - Miami, FLFebruary 2024 - PresentManage relationships with national enterprise clients, ensuring the successful delivery of customized software solutions that meet client needs.Collaborate with sales teams to identify new business opportunities and drive revenue growth across multiple verticals.Utilize CRM tools to track customer interactions and ensure a seamless sales process, resulting in a 15% improvement in client retention rates.Lead negotiations for high-value contracts, focusing on delivering scalable technology solutions tailored to client objectives.Analyze market trends to provide strategic insights that inform software development and client engagement strategies, contributing to a 20% increase in client satisfaction scores.Sales Representative (D2D)Spartan Solar - Miami, FL / Savannah, GADecember 2021 - January 2024Qualified prospects to ensure alignment with solar solutions, improving lead conversion rates by 20%.Trained sales representatives in both office and field environments, enhancing their proficiency with company CRM tools and increasing team efficiency.Managed solar installation projects, liaising with local utilities and verifying installer credentials to ensure project completion.Canvassed for prospects through cold calling, generating new leads and expanding customer base.Lead Acquisition ManagerVision Solar - Miami, FLFebruary 2020 to December 2021Handled inbound and outbound calls to qualify prospects for solar consultations, resulting in a 15% increase in scheduled appointments.Trained and mentored new employees, providing them with strategies for effective cold calling and customer engagement.Developed training materials and conducted sessions to improve the teams sales approach and customer interaction techniques.Rocket ATMMiami, FLCEO/FounderProvided ATMs to businesses, ensuring machines were maintained and fully operational, leading to a 30% increase in client satisfaction.Built and maintained relationships with vendors and clients to support business growth.Developed business plans, budgets, and sales strategies, driving company growth and market presence.Marketed business services through social media, increasing brand awareness and customer acquisition.SKILLS AND TECHNIQUES4 years experienceBilingual (English and Spanish).Proficiency working with sales software.Ability to communicate with conviction.Experience using programs such as (Microsoft Office, PhotoShop, GIMP, Illustrator)Experience using Microsoft Excel.Experience working in a group setting and independently.Experience marketing my businesses through social media.Experience in multiple sales departments (Clothing, Products, Customer Services)Goal-orientedMesh well with co-workers to achieve excellence in work placeAdaptability to new settingsStrategic thinking individually and in groupsAttention to detailNegotiation skillsLead generationCRM SoftwareConsultative SellingPresentation skillsClient Relationship ManagementRenewable Energy Solution ConsultationSales Pipeline ManagementEnergy AuditingPresentation and NegotiationBilingual (English and Spanish)Customer Service ExcellenceSales and Lead GenerationCRM Software ProficiencyTraining and MentoringClient Relationship ManagementPresentation and Consultative Selling2 year experienceExperience in building websites to provide more traffic to my businesses.Experience providing needed services to business (Marketing, Promotions, Foot Traffic) |