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Candidate's Name
Port Jefferson, NY 11777 PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfilePROFESSIONALSUMMARYAccomplished Medical Assistant and Phlebotomy Supervisor with a proven track record at Mather Hospital, enhancing patient satisfaction and reducing wait times. Expert in HIPAA compliance and phlebotomy proficiency, I excel in patient care coordination and inventory management, demonstrating exceptional organizational abilities and a commitment to excellence in healthcare delivery. SKILLS Vital signs monitoring HIPAA Compliance Organizational abilities Medical Terminology Patient Scheduling Medical terminology knowledge Phlebotomy proficiency Inventory Management Patient Care Coordination Specimen CollectionWORK HISTORY MEDICAL ASSISTANT INTERN 01/2019 to 07/2021 Stony Brook ENT Stony Brook, NYPrepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.Obtained client medical history, medication information, symptoms, and allergies.Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care. Collected histories, vitals, and current complaints via patient interviews. Answered telephone calls to offer office information, answer questions, and direct calls to staff.PHLEBOTOMY TECHNICIAN 06/2018 to 07/2021St. Charles Hospital Port Jefferson, NYImproved patient satisfaction by providing efficient, accurate, and timely blood draws.Collected fluid or tissue samples by using appropriate collection procedures. Tracked collected specimens by initialing, dating, and noting times of collection.Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.PHLEBOTOMY SUPERVISOR 02/2010 to 09/2018Mather Hospital Port Jefferson, NY Performed tasks as member of line staff to reduce wait time. Notified management of compliance and workplace safety issues from department and recommended simple solutions.Managed daily activities and workflow of Type institution to collect, label and analyze samples correctly.Correlated and interpreted data based on technical, instrumental, and physiological conditions.Reduced wait times for patients through effective scheduling and coordination of phlebotomy staff. Reviewed employee performance and developed improvement plans. Managed inventory of supplies, ensuring adequate stock levels while minimizing waste and controlling costs.Conducted regular audits to verify compliance with regulatory requirements and maintain accreditation status for the phlebotomy department.Worked closely with other supervisors to coordinate staffing across multiple shifts, maximizing efficiency and coverage during peak times.EDUCATION Medical Asst Nursing Aide / Phlebotomy 05/2009 Career Training Institute, Ronkonkoma, NYLiberal Arts And General Studies 05/1992Suffolk County Community College, Selden, NY |
