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CELL: PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLEPROFILEExperienced and results-driven service professional with a strong track record in crisis management by understanding, identifying, resolving challenges by excelling client expectations and needs. Areas of specialization include but are not limited to inclusive report taking, troubleshooting urgent situations, and handling of a high stress environment..Adaptive, energetic, and skilled in maintaining a calm and organized environment. Highly responsive in goal and deadline driven environments with team building skills. Strong attentive listening skills with demonstrated experience between client and customer satisfaction spanning multiple cultural contexts.SKILLSTechnological: Critical Thinking, Attention to Detail, Microsoft Office, basics in C++ Programing; knowledge of various Assistance Systems, ability to solve complex problems. knowledge of multiple operating systems such as windows, macOS, GoogleOs, android, Blackberry, and iOS. experience with resolving concerns software based and hardware based.Customer Service: Seamlessly identifying, assessing, and matching client needs to products and services; extensive experience in fast- paced call center environments. Willingness to learn new technologies. Excellent verbal and written communication skills. Adaptive to client and consumers needs. (Patient) Detailed oriented and organized to best fit business needs as well as client needs.EXPERIENCE.Walmart Distribution Warehouse Loader Aug 2020-Dec 2022 Monitor Machinery. Use Forklifts to gather and move materials such as parts and tools. Assemble Goods for production, while providing basic quality checks. Load and unload inbound and outbound freight according to size.