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SUMMARYKnowledgeable certified medical assistant with exceptional background overseveral years handlingintensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal andrelationship-building abilities. Experienced in collaborating across disciplines to support patientneeds and enhance care.SKILLS Greet patients and family members Collect, prepare, and test lab specimens Sterilize equipment Administer medications Knowledge of OSHA standards Maintain strong team relations in order to provide an excellent level of patient service Microsoft Office Suite Inbound / Outbound 50 to 60 calls Record and assess vital signs Schedule appointments Phlebotomy Update and file patient medical records Electronic Health Records (EHR) systems Restock exam rooms / set-up exam trays Knowledge of HIPAA policies Provide an excellent level of patient serviceEXPERIENCEMedical Assistant Office Assistant, REX Healthcare Express Care, August 2015-April 2024Cary, NC Assist physicians with procedures, triage, take vitals, educate patients with discharge instructions, give injections, and clean rooms. Enter medical history, medications, and other sensitive patient data into epic system Check patients in and out, schedule appointments, and transmit medical information to various health institutions. Verify medical insurance information for eligibility, co-payments, and deductibles to assure payment for services.Medical Assistant Extern, UNC Family and Pediatrics of Wakefield, December 2019-March2020Wakefield Demonstrate the ability to interact with patients, nursing staff, and medical professionals from diverse cultures and backgrounds Assist medical professionals during minor office procedures Increased ability to manually take vitals such as blood pressure. EDUCATION AND TRAININGMEDICAL CLINICAL ASSISTANTMiller-Motte College, Raleigh NC February 2019MEDICAL BILLING AND CODINGPinnacle Center Institute, Online May 2013EXTERNSHIP EXPERIENCEUNC Family and Pediatrics of Wakefield, Wakefield, NC, Medical Assistant Extern, 12/01/19 -03/01/2020, Demonstrate the ability to interact with patients, nursing staff, and medicalprofessionals from diverse cultures and backgrounds, Assist medical professionals during minoroffice procedures, Increased ability to manually take vitals such as blood pressure |