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Click here or scroll down to respond to this candidateCandidate's Name
Seattle, WA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOutgoing and friendly customer service expert delivering supreme customer experience. Successful at prioritizing tasks, maintaining organization and optimizing workflow. works through challenges. Always open to growth and new opportunities.Work ExperienceRetail Sales AssociateNordstroms-Bellevue, WAMarch 2024 to Present Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools. Build lasting relationships with customers Give the best service to our customers on their terms Provide honest and confident feedback to customers about style and fit Seek fashion and product knowledge to build your expertise Work with the team to keep the department customer ready, which means filling orders, stocking, re- merchandising, price markdowns, and light cleaning Grow relationships by opening new Nordstrom Rewards program accounts Retail Sales AssociateNew Balance-Bellevue, WAOctober 2023 to April 2024 Greet and make customer contact Understand the customer's needs Educate the customer on product features and benefits Solve any customer problems/answer any questions Transact the sale through suggestive selling, multiple selling, and effective closing Retail AssociateNordstrom-Seattle, WAMay 2023 to July 2023gathering the products a customer has ordered, packaging the order appropriately, and shipping or providing the order to the customer at the time of pickup. 1. Greeted customers in a warm professional manner. 2. Set and exceeded sales goals while supporting those of my team. HousekeepingExpress Temp Agency-Redmond, WAJuly 2022 to December 2022 responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as neededRetail Sales AssociateNordstroms Rack Bellevue-Factoria, WAOctober 2021 to October 2021Womens clothing appareli fixed womens clothing and some other parts of the department, i helped customers with shopping and ringing their clothes up also checking them into fitting rooms ExperienceGeneral MerchandiserTarget Downtown-Seattle, WAMay 2021 to July 2021general merchandisei unstocked and filled the store shelves back up, helped customers around the store, answered the phone and gave information about the store and answered questions ReceptionistImagine luxury hair studios-Seattle, WAMay 2017 to January 2020Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.Kept reception area clean and neat to give visitors positive first impression. Scheduled and confirmed appointments and meetings for [hair]. ExperienceEducationgraduateJames A. Garfield Senior High School - Seattle, WA September 2019 to June 2022Skills Relationship buildingCustomer serviceStore opening and closingProject organization Sales Data Entry Front Desk Guest Services Typing Merchandising Communication skills Retail sales Sales Merchandising Cash handling Guest services Order fulfillment Customer service Typing Communication skills Organizational skills Front desk Heavy lifting Store management Cash register Fashion retail Upselling Warm calling Microsoft Word Microsoft Excel Microsoft Outlook Computer skills Microsoft Office Personal assistant experience Office experience Patient service Administrative experience Organizational management Phone etiquette Eaglesoft Marketing Business development Google Suite English Basic math Office ManagementLanguages English - ExpertCertifications and LicensesDriver's LicenseAssessmentsRetail customer service ProficientAugust 2022Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
