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Street Address ~ PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLEObjective:Compassionate professional seeking to leverage strong communication and customer service skills as a Patient-sitter. Dedicated to ensuring patient comfort and safety.Skills:Customer Care & SupportStrong CommunicationProblem SolvingAttention to DetailMultilingual: English, Urdu, Hindi, Punjabi; Basic CantoneseExperience:Yankee Security, Hoboken, NJSecurity officer09/2022 PresentMonitored premises to ensure safety for patients and staff.Assisted during emergencies, effectively managing stressful situations.Collaborated with healthcare teams to enhance safety protocols.National Bank of Pakistan, New York, NYJunior Sanctions Compliance Officer03/2024 08/2024Engaged with internal teams to clarify compliance processes, promoting teamwork and understanding.Drafted reports to communicate findings clearly, ensuring transparency.Mega International Commercial Bank, New York, NYAML Transaction Monitoring Investigator12/2016 09/2023Delivered exceptional customer service, addressing inquiries and resolving issues to ensure client satisfaction.Collaborated effectively with team members to maintain a supportive and empathetic environment.Ayaan Money Transfer, New York, NYBSA Compliance & Accounts Analyst07/2016 11/2016Assisted customers with compliance-related questions, enhancing understanding and trust.Conducted investigations, providing clear summaries to clients about procedures.Education:University of Punjab, PakistanMA in Economics, 1994References:Available Upon RequestUS CITIZEN |