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| | Click here or scroll down to respond to this candidateCandidate's Name 17 Sibley Rd Honeoyefalls, NY 14472EMAIL AVAILABLE PHONE NUMBER AVAILABLE cellular Professional ProfileOver 20 years of Executive Director,Program Director,, Supervisory,Human Relations, & Customer Service,Peer Advocate experience. Experience in recruitment and retention of employees.Expertise in conflict resolution and labor relations. Working knowledge of complex benefit administration systems. Capable of collaborating with management to develop strategies for teamwork. Proven ability to develop cost savings strategies. Demonstrated success in talent acquisition and retention. Skilled in the analysis and improvement of the human resources division. Create and implement new hire practices. Developed standards and policies for compensation. Proficient in team strategies, problem solving and interpersonal relation. Soft Skills:Company Policies Coaching CommunicationConflict Management Decision Making Ethical Organization EXPERIENCE SKILLS:Executive Director Medical Non- Emergency MCC TRANSPORTATION Rochester, NY 2016- Present Managed and operates contracts through NewYork State.Perpetuated, interpersonal relations. While working hand to hand with special needs, elderly & sick individuals safely took clients to and from medical facilities.Maintained clients personal information, working with hospital staff, doctors, social workers, support staff to ensure clients are medically safe and stable at home or in a care facility. Maintained billing, answering phones, communication with insurance companies to reach quality service. Peer Advocate Mentor Recovery Coach Catholic Family Center Rochester, NY. 2019- 2021 Coaching,mentoring and empowering individuals to set short term -long term goals. While,implementing strategic plans to complete the goals they have set, in addition to utilizing community resources and navigatoring to assist in completing desired plans or goals. Developing a solid foundation in the community around them and strong community ties. Ensuring that the healing process has started as needed for mental health treatment, chemical dependency, and or brokenness from past trauma related events. Medicaid Non-Emergency Transportation Hummingbird Transportation Rochester, NY. 2016-2019 Perpetuated, interpersonal relations. While working hand to hand with special needs, elderly & sick individuals safely took clients to and from medical facilities.Maintained clients personal information, working with hospital staff, doctors, social workers, support staff to ensure clients are medically safe and stable at home or in a care facility. Maintained billing, answering phones, communication with insurance companies to reach quality service. Recovery Coach Peer Advocate Me Time Massage & Wellness Rochester NY 2017- 2018 Recovery coach is community based support to help people with addictions or in recovery fromalcohol,other drugs, codependency, or other addictive behaviors. Work with people who have active addictions, as well as those already in recovery. Recovery Coaching clients make decisions about what to do with one's life and the part addiction or recovery plays in it. As a coach assist in helping clients find ways to stop addiction (abstinence), or reduce harm associated with addictive behaviors. Operations Manager G.M. Cleaning Services Rochester NY 2015-2019 Design and implement office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Maintain Bookkeeping, product launch, and proposal writing. Organized office operations and procedures for payroll, controlling, correspondence, designing filing systems and reviewing and approving supply requisitions. Employee development training and building successful teams. Achieve financial objectives, preparing annual budget, scheduling expenditures, analyzing variances, initiating corrective actions. Administrative Assistant Action for a Better Community Rochester NY 2016-2017 Answered phones for administration, set up meetings, scheduled interface conferences, fax,copy, designed projects for the organization for 5 years projection. Ran security clearance on new hires to ensure security and safety for administration. Greeted, screened, maintain intake for new clients to meet guidelines of the organization. Executive Director Seeds of Blessing Atlanta, GA 2010-2016(Virtual/Travel) Applicant screening, recruited new hires and trained staff. While defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintain all administrative duties, accounts receivable/payable, scheduling, operating extensive office equipment. Daily use of Microsoft Office Suite Faxing, answered multi line phones, securing clients & staff confidentiality. Bookkeeping, product launch, and proposal writing. Medicaid Non-Emergency Transportation Southeastrans Atlanta, GA 2013-2016(Part time) Skills in communication, interpersonal relations, working hand to hand with special needs individuals, maintaining clients personal information, working with hospital staff, doctors, social workers, support staff to ensure clients are medically safe and stable at home or in a care facility. Using customer care for transition and safety. Customer Service/Transportation Command Center Baltimore, MD 2010-2013(Part Time) Customer Service, driving, data entry, communicating with customers, answering questions, ensuring needs are service for each customer.Campaign Administrator Governor Andrew Cuomo Rochester, NY 2009-2010(Campaign Season) Analyzing the needs of the community for marketing, educating the community on policies/ laws. Perform community assessments to determine the needs of low income families. Executive Director Academy for Career Development Rochester, NY 2006-2008 Teaching children, teens and adults beginner computer classes: turning on a computer to navigate through. The program is through the City Of Rochester to ensure each family in low income communities have a computer at home. Each family was given a community after completing a 10 week class.Youth Director Reaching Out for Change/ Faith Temple Apolstolic Church Rochester, NY. 2000-2020 Created training programs, self-improvement and recreational outreach programs to improve the quality of life for teens in the community.Organized, executed, outreach events as part of a team effort. Involvement in corporate and business outreach to secure financial support for programs. Maintained, bookkeeping, product launch, and proposal writing for the organization. President Yendoras Cleaning Rochester N.Y. 1998-2005 Owner of the cleaning business. Did all bidding on commercial buildings. Responsible for the hiring and training of cleaning professionals. Tracked all income and expenses, and as the business owners was responsible for the profit and loss of the entire business.Education: Training and CertificationCertified Peer Recovery Advocate. ROCHESTER NY. CRPA. 2021 Certified Peer Recovery Advocate- Provisional Rochester NY. CPRA-P 2018 Foster Care, Atlanta,GA Rochester, NY. MAPP Training, CPR. 2016 Dental Assistant, Atlanta, GA. Certification: Dental Assistant, Radiology, 2014 Rochester Business Institute, Rochester, NY. Business Management A.A.S. Degree 2004 Monroe Community College, Rochester, NY. Broadcast & Communications Credits 2002 Minor Christian High School, Birmingham, AL. Graduated 1996 |