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Title Business Development Customer Service
Target Location US-TN-Nolensville
Email Available with paid plan
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03/2024 to CurrentNolensville, TNStreet Address /2024 to CurrentNashville, TNStreet Address /2023 to CurrentBrentwood, TNCandidate's Name
SummaryExperienced Financial Professional with a proven track record in financial analysis, budgeting, and forecasting. Adept at managing financial operations, analyzing market trends, and providing strategic recommendations to optimize financial performance. Strong skills in data analysis, risk management, and regulatory compliance. Excellent communicator with the ability to present complex financial information to diverse audiences. Committed to driving business growth and ensuring financial stability. SkillsCommunicationProblem-SolvingTime ManagementClient ManagementCustomer RelationshipsMicrosoft Office SuiteBusiness DevelopmentSales Process ManagementReal Estate Industry KnowledgePayroll & Benefits AdministrationWork HistoryBartender/ServerRoo'sEnhanced guest experiences by delivering top-notch service and expertly preparing a wide range of cocktails tailored to individual preferences.Streamlined bar operations by implementing effective inventory management techniques, resulting in reduced wait times and improved service efficiency. Boosted sales through upselling techniques, including suggesting premium drink options and pairing cocktails with menu items.Fostered a welcoming atmosphere by maintaining a clean, organized bar area and engaging with customers to create a friendly and inviting environment. Trained and mentored new staff on best practices for cocktail preparation, customer service, and bar maintenance, contributing to a more cohesive and knowledgeable team. Sales ExecutiveJAM WorkforceIncreased sales revenue by building and maintaining strong client relationships and employing successful sales strategies.Expanded market presence through meticulous territory planning and focused prospecting efforts, capturing new business opportunities.Implemented data-driven sales tactics by analyzing market trends and customer feedback to tailor approaches and optimize performance.Exceeded sales targets consistently by leveraging a deep understanding of product features and benefits to effectively address client needs and objections. Forged valuable partnerships that enhanced lead generation and created new cross-selling opportunities, driving overall sales growth.Veterinary TechnicianConcord Animal HospitalEnhanced patient care by assisting veterinarians with diagnostic procedures, administering treatments, and monitoring animal health during recovery.Elevated client satisfaction by offering compassionate support and clear communication throughout the pet care process, from appointment scheduling to follow-up. Streamlined clinic operations by managing medical records, coordinating patient appointments, and Nolensville, 37135 TN PHONE NUMBER AVAILABLE EMAIL AVAILABLE 03/2023 to 08/2023Nashville, TN07/2021 to 10/2022Nashville, TN02/2016 to 07/2021Franklin, Tn01/2009 to 04/2016Ocala, FLensuring efficient use of resources and equipment. Trained and mentored new staff on veterinary protocols, best practices for animal handling, and effective client communication, contributing to a skilled and cohesive team. Improved patient outcomes by performing routine procedures such as vaccinations, blood draws, and administering medications, while maintaining a focus on animal comfort and safety. In-House Sales RepClub WyndhamManaged Sales Contracts and Negotiations Handled all aspects of sales agreements, including drafting, negotiating terms, and finalizing contracts to ensure successful transactions and exceed customer expectations.Client Needs Assessment Engaged with clients to assess their property needs and preferences, providing tailored solutions and recommendations to match their specific requirements. Client Relationship Management Cultivated and maintained strong relationships with clients, fostering trust and satisfaction to encourage repeat business and generate referrals. Sales Performance Tracking Monitored and analyzed sales metrics and client feedback to identify trends, refine sales strategies, and enhance overall performance. Cross-Department Collaboration Coordinated with marketing, customer service, and finance teams to ensure seamless service delivery and resolve any issues that may arise during the sales process. Mortgage Loan OfficerCentral Bank Of St. LouisManaged High Volume of Client Interactions Handled over 50 customer calls daily, contributing to a 12% increase in loan sales through effective communication and personalized service. Ensured Customer Satisfaction Delivered prompt and accurate updates on loan status, maintaining a high level of customer satisfaction and building strong client relationships. Coordinated Loan Closings Facilitated communication between clients, processing teams, and third parties to ensure timely and efficient loan closings. Evaluated Loan Applications Analyzed loan applications and credit reports to assess borrower eligibility and risk, providing informed recommendations for loan approval. Enhanced Process Efficiency Identified and implemented process improvements to streamline loan processing and enhance overall efficiency, resulting in faster turnaround times and better service delivery.Mortgage Loan Officer AssistantAmeris BankSupported Loan Processing Assisted with gathering and organizing borrower documentation, ensuring all required paperwork was complete and accurate for timely loan processing. Coordinated Communication Acted as a liaison between clients, loan officers, and processing teams, facilitating smooth communication and expediting the loan approval process. Monitored Application Status Tracked and updated the status of loan applications, providing regular updates to clients and addressing any issues that arose to ensure a seamless experience. Prepared Loan Documentation Assisted in preparing and reviewing loan documents, including disclosures and agreements, to ensure compliance with regulatory requirements and accuracy. Maintained Client Records Managed and maintained accurate client records and files, ensuring all information was up-to-date and accessible for efficient loan processing and follow-up. VP of SalesArbor FundingExceeded Sales Targets Achieved and surpassed sales goals by strategically cultivating and securing new customer relationships, leading to significant revenue growth. Identified and Pursued Sales Opportunities Conducted thorough research on market trends and potential leads, leveraging insights to identify and capitalize on new sales opportunities and boost overall profitability.Negotiated High-Value Contracts Successfully negotiated and closed profitable sales contracts with 1991Ocala, FLOcala, FLboth new and existing customers, enhancing customer loyalty and retention through tailored solutions. Led Sales Strategy Development Developed and implemented comprehensive sales strategies and initiatives, driving team performance and aligning efforts with overall business objectives. Managed HR Functions Oversaw HR functions including payroll and employee benefits administration, ensuring compliance with regulations and addressing employee needs to maintain a motivated and productive sales team.EducationDiploma: Business Accounting And Data ProcessingDaniel Webster CollegeHigh School DiplomaLake Weir High School

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