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Title Customer Service Key Holder
Target Location US-NY-New York City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Vermilyea Street Address , Manhattan :PROFESSIONAL SUMMARYI came from a really good country called the Dominican Republic, and as a young Latina I've always had a desire to work because I liked the way it made me feel. I love keeping myself busy and learning new things overall. I started working at the age of 12 and figured out I was a quick and efficient learner, from working to retail jobs, customer service, in different countries and states like New York City, Dominican Republic and Florida you can gather a lot knowledge about how the work industry works :) Im also in school for Marketing as well.SKILLSBusiness Operations UnderstandingExpense ReportingMulti-Line Telephone SystemsTelephone SkillsBusiness AdministrationTime ManagementVerbal and Written CommunicationSchedule ManagementData InputtingGood at handling difficult situationsWORK HISTORYSales Ambassador CALZEDONIA- SOHO. Current-Maintained the responsibility of a key holder/ Sales leadMet KPI goalsDeveloped strong relationships within the company and customers as well.Cash handling and upselling is a MUSTTT!Key holder GUESS Factory - Sunrise, FL 04/2024  07/24Maintained a clean, safe, and organized store environment to enhance the customer experience.Developed strong working relationships with staff, fostering a positive work environment.Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.Closed and opened the store.Made the dollar amount for each hour.Receptionist European wax center (Coral Springs, Florida) 04/2023 - 12/2024Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensionsDelivered accurate phone messages to personnel with legibly written call-back numbers and namesFollowed scheduling guidelines to maximize efficiency when booking meetings or external eventsTransmitted information and documents to customers via computer and mail.Sales Lead Aldo shoe company (Coral Springs, Florida,) 10/2022 - 04/2023Responded quickly to meet customer needs and resolve problemsCollaborated with departmental leaders to establish organizational goals, strategic plans and objectivesParticipated in ongoing training to enhance own job skills and knowledgeSought continuing education opportunities to stay current with industry trends.Sales associates H&M ( New York City, Times Square) 06/2015-10/2017Keeping each section presentable throughout the day.Register.Overnight shifts/restockReceptionist Family owned dentist ( Dominican Republic, Santiago) 01/2019 - 03/2020Provided typing, word processing, and clerical support and assisted with special projectsMaintained office and faculty supplies to keep optimum stock on handProcessed incoming and outgoing documents via electronic methods and systemsKept reception and common areas clean and tidy, removing trash and straightening magazines and couches.EDUCATIONBroward College, Fort Lauderdale, FLAssociate Of Applied Business: MarketingPERSONAL INFORMATIONTitle: RECEPTIONISTLANGUAGESSpanishNative or BilingualEnglishNative or BilingualFrenchLimited Working

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