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mgsoja@yahoo.comEXPERIENCE4/12-Present Chiltrix / HotSpot Energy Chesapeake, VirginiaFounded HotSpot Energy, which turned into the development and multi-product distribution of Chiltrix Heat Pump Chillers, Hybrid Mini Splits, 48 vdc mini split heat pumps, and heat recovery pool heating systems. Responsibilities include Chiltrix Monoblock heat pump product development, training technical support staff to diagnose and repair units working remotely with HVAC technicians in the field, Manage in-house and distributor field logistics to insure timely repairs and 100% customer satisfaction. Developed data logging tools to assist with remote diagnostic trouble shooting. Provide technical and engineering support to the sales staff including consulting and classroom training for customers and contractors. Responsible for publishing all Chiltrix installation and service manuals.7/07-4/12 Solar Panels Plus Chesapeake, VirginiaDirector of Technical ServicesDeveloped dealer/ installer closed loop installation class and manuals, both Apricus and SPP. Responsibilities include design and engineering support to the sales staff based on customer site survey forms. Manage the technical support team which includes in-house product development and resolution of all technical issues from the installer base. Duties include onsite installation consulting, and classroom training. Designed and implemented the first solar thermal single effect Yazaki Absorption chiller system that is temperature controlled for direct feed from a 40 collector solar field installed at the University of Minnesota, Designed and implemented the first Split Cool 48 vdc air conditioner and published the installation and service manuals. Worked directly with our partners in China to design and implement the first Split Cool DC air Conditioner and related installation and service manuals. 2/04-7/07 Virginia VSAT Chesapeake, VirginiaOwner-CEOParticipated in the Wild Blue internet satellite rollout becoming the largest Wild Blue dealer in the Norfolk Va. area. Successfully completed the Wild Blue Instructor training course. Developed satellite installation training courses for Idirect Infinity and Pathfinders Energy Services. 5/01-2/04 Amtech Computer Services Midlothian, Virginia Manager-Field OperationsSuccessfully implemented a two-way internet satellite installation group within Amtech, becoming the leading commercial installation company in the state of Virginia. Developed satellite installation training courses for both Hughes and Spacenet. Instructor, Hughes DW 4000, and Spacenet Connexstar CX500, both domestic and international.4/00  5/01 Picus Communications Virginia Beach, Virginia Manager-Field ServiceEstablished the base of operations for IP over DSL network. Managed 15 Technicians and contractors in 2 geographic areas. Produced and administered pre-employment tests. Approved applicants, trained installers on basic construction methods, PC NIC installation, and troubleshooting. Setup a Turnstone Metallic Loop Test Desk, and provided cross training on SunSet xDSL test equipment. Evaluated employees performance, and provided additional training when Mark G. Soja4610 Backwoods Rd.Chesapeake, Va. 23322PHONE NUMBER AVAILABLEneeded. Provided pre-sales support to Sales Engineers, and held vendor meetings with Verizon Management.8/99-4/00 MG Services - Owner Chesapeake, Virginia Provided support for Network Equipment Technologies communication nodes. Installed and supported full line of RHYTHMS DSL products including Netopia, and Copper Mountain routers. Maintained all ESSC communication contracts in the Tidewater area. 4/98-8/99 Revacomp Corporation Norfolk, VirginiaSenior Network Support TechnicianPosition carries responsibility for the following: Provide technical expertise in the installation and support of Network Equipment Technologies inc. Integrated Digital Network Exchange, Promina, Routers, CSU/DSUs, DS-1/T1 Digital circuits, digital channel banks, and statistical multiplexers. Nodes provide connectivity throughout the Navy, Air Force, and Army bases throughout the Hampton Roads area.1/92-4/98 NCE Computer Group Norfolk, VirginiaSenior Customer Service EngineerProvide complete technical support, both hardware and software for the following systems. N.E.T., NCR-ADDS, PRIME, WANG, GENERAL AUTOMATION, And related peripherals. Operating systems include CISCO IOS, PICK, PRIMOS, WANG VS, NOVELL NETWARE, and WINDOWS NT. 7/84-1/92 Wang Laboratories Chesapeake, VirginiaSenior Customer Service EngineerPosition carries the following responsibilities: Provide technical support, both hardware and software, for the largest territory in the Norfolk branch. Responsible for the installation and maintenance of all Wang products ranging from PC Local Area Networks (LANs), Wang Integrated Imaging, 2200 Basic, Office Information Systems (OIS), large Virtual Storage (VS) systems, and large disk and tape storage subsystems.9/81-7/84 NCR Corporation Norfolk, VirginiaCustomer Service RepresentativeNorfolk Naval Shipyard, Yorktown Naval Weapons Station, and Newport News Shipyard supporting an array of badge readers, printers, modems, and terminals. NCR Point of Sale Terminals, (high end cash registers) providing Field Engineering support in the Tidewater area. EDUCATION Springfield Technical Community College, Springfield, Massachusetts Associates of Science in Computer Maintenance Technology Solar related courses completedSchletter- Structural Design of Solar Mounting Systems Solectria- Utility-Scale 3 Phase PV Inverter Training Solar Energy International (SEI)- Solar Hot Water Systems Yazaki Energy Systems- Theory & Application of Water Fired Absorption Chillers PME- Solar Combi-Systems for Space and Domestic Hot Water AET- Solar Thermal System Installation Certification PICUS COMMUNICATIONS, LLC: Completed the following courses and provided cross training to staff. CopperCom MXR 400 IAD, Efficient Networks Speed Stream Routers, Cisco 1600 Routers, Turnstones Copper CrossConnect CX 100, Nokia D-50 DSLAM, Nortel Access Node Express, and Sunrise / SunSet xDSL Testers. REVACOMP INC: On- Site training, U.S. Coast Guard, Sprint TP-3, TP-4, X.25 Communication Processors, Motorola-Codex modems.N.E.T. /ESSC: Completed Hardware and software courses on Sonet Transmission Manager, Integrated Digital Network Exchange (models 20, 70, 90, and Promina including upgrading from IDNX.), all N.E.T. feature cards, Statistical Multiplexes (SPX Series), Larscom TNDS CSU / DSU, and ANDX/48.ESSC Hardware: US Robotics / 3-COM Internet POP Site Modem Racks using Total Control Management Software supporting the following accounts: Earth Link, Netcom, and AOL. NCE Computer Group: Completed hardware and software courses on PRIME, HONEYWELL, NCR-ADDS, GENERAL AUTOMATION, and IBM 6000 Servers. WANG LABORATORIES: Complete WANG product line, to include 2200 Basic, OIS, VS, WIIS, PC-LANs, telecommunications devices and all associated peripherals including CDC Disk Drives, Shamrock and Telex Tape Drives, Printronix Shuttle Matrix printers, Xerox and all H.P. Laser printers.NCR CORPORATION: Completed Data Pathing Communications Processors to include related peripherals, NCR- Point of Sale Processors, and terminals. Certifications: Spaceway-Connexstar Satellite Instructor, Hughes Direcway Satellite Instructor, CNA-NOVELL, SONET TRANSMISION MANAGER N.E.T., PROMINA- NET, IDNX-N.E.T., all WANG products, SECURE SYSTEMS-WANG, PRIMOS-PRIME, Yazaki Absorption Chiller Certified Technician.