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Candidate's Name
Street Address  Telfair Blvd. #2009Camp Springs, MD Street Address
EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLESKILLSMy software and office equipment experience includes:Skyline, Pay Plus, Pay Scan, Building Link, Tornado, Yardi, Microsoft Word, Excel, PowerPoint, Lotus Notes, Outlook (MS), Windows 95 and 98, various banking equipment, Lawson, Vendor Caf, 12line telephone system, AS400 Financial SystemEXPERIENCEAugust 2014 - PresentA/P & A/R Supervisor  The Westchester  Washington, DCProcess billing on a weekly, monthly, and quarterly basis for up to 500 owners including customers totaling over $2.5M per month.Assess contracts and perform maintenance on a weekly basisPerform various A/R functions such as processing customer payments, applying customer payments and researching customer paymentsUpload invoices to various customer sitesCreate new customer accounts and update existing customer informationResearch and process customer requests to include but not limited to invoice updates and revisionsProcess credit/debit memos and voidsReceive and respond to customer emails in timely mannerJuly2010  August 2014Branch Manager - V, AVP, SunTrust Bank  Chevy Chase, MDStaff and Lead sales, Service, and Operational Performance of BranchPartner with Branch Business Manager to achieve business sales goals.Manage day-to-day sales efforts in the branch, including frequent, active growth coaching of Relationship BankersDirectly manage platform staff, including career development, performance management and recognitionManaged Retail Sales and Services for a branch that produced 6M in monthly new depositsResponsible for training and coaching sales team membersDeveloped and administered budgets, business goals, and objectivesCreated staffing models, schedules, and performance standardsEnsured that customers financial and services needs were metEDUCATIONFlorence Darlington TechFlorence, SC  May 1987Certification for data entry and receptionist skills