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Certified Administrator & Customer Service AssociatePortsmouth, OH Street Address
EMAIL AVAILABLESeeking employment in a customer service or administrative position for a company that allows professional growth & development.Authorized to work in the US for any employerCustomer Service Representative (CSR)Rapid Fired Pizza - Portsmouth, OHAugust 2020 to September 2020Making sure all concerns & needs of customers & clients are met fully & efficiently! Sales Associate/Customer ServiceSprint Store by Touchtel - Wheelersburg, OHJuly 2020 to August 2020CashierTaco Bell - Portsmouth, OHJuly 2019 to September 2019Cashier/Customer ServiceMcDonald's - Portsmouth, OHJuly 2014 to September 2015WaitressGranny's Country Kitchen - Portsmouth, OHJuly 2013 to February 2014Vocational in Medical Office AdministrationICDC College - RemoteOctober 2015 to April 2016High school diploma or GEDSkills Computer Operations Customer Service Sales Written Communication Inventory Management Cash Handling Payment Processing Organizational Skills Food Service HIPAA Time Management (4 years) Phone Etiquette Typing Problem Management (1 year) Experience with Children (7 years) Microsoft Office (6 years) Cleaning Experience Relationship Management Analysis Skills Serving Experience Computer Literacy Leadership Experience Microsoft Word Customer Relationship Management Medical Terminology Documentation review Process Improvement Change Management Computer Networking English Operating Systems Live chat Business Requirements Order entry Windows POS (1 year) Microsoft Office (3 years) Organizational skills (3 years) Budgeting (2 years) Cleaning (1 year) Photo editing (1 year) Food safety (5 years) Retail sales (Less than 1 year) Marketing (1 year) Computer networking (Less than 1 year) User Interface (UI) Infant care (10+ years) Budgeting (5 years) Cleaning (3 years) Phone etiquette (3 years) Filing (Less than 1 year) Food safety (5 years) Nielsen (3 years) Clerical experienceCertifications and LicensesMedical Office Administration April 2016 to Present AssessmentsWork Style: Reliability FamiliarOctober 2020Tendency to be dependable and come to workFull results: FamiliarFood Service: Customer Situations FamiliarOctober 2020Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: FamiliarCustomer Service FamiliarNovember 2020Identifying and resolving common customer issuesFull results: FamiliarCustomer Focus & Orientation ProficientNovember 2020Responding to customer situations with sensitivity Full results: ProficientWork Motivation FamiliarNovember 2020Level of motivation and discipline applied toward work Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |