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Cloud EngineerEmail: EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEExperienced Cloud Engineer with expertise in Office 365, Exchange, and Azure. Proven ability to manage hybrid environments, execute migrations, and ensure security compliance. Strong communication skills and a team player.Clearance status: Active TS/SCIHighmark Health Insurance August 2019 to May 2024Office 365 Cloud EngineerSupported Exchange 2007, Exchange 2010, Exchange 2013, Exchange 2016, Exchange 2019 and Office 365 environmentsInstalled and configured Hybrid Configuration Wizard for migration to Office 365Provided 3rd tier support for both customers and Exchange server related problemsProvided documentation for Office 365 Migration projectWrote documentation for Office 365 managementServer patching and upgrading of on-premise infrastructure to be Office 365 compliantSubmitted request to open Ports for Cloud connectivityCompleted Microsoft security review of environmentCompleted Cloud validation assessmentMigrated end users to the new Cloud environmentMaintained DISA STIG Security complianceDefined firewall configuration for Cloud accessActive Directory account managementActive Directory OU managementManaged mobile devices using Microsoft IntunePublished third party applications in AzureCreated Azure based Cloud storageEnd user account management in AzureAzure license managementUser account recovery in AzureCreated data retention policiesManaged administrator account role assignment in AzureIronPort appliance managementManaged and patched Azure based Virtual MachinesConfigured Sentinel for Server and Application alerting.Office of the Comptroller of the Currency April 2018 to August 2019 Washington, DCOffice 365 and Microsoft Azure AdministratorManaged Office 365 Hybrid configuration for customerWrote project documentationEngineered and implemented DLP solution for customerProvided 3rd tier support for mail related issuesPerformed patch management on hybrid infrastructureGenerate server reports using PowerShellManaged exchange EOP and ATPPerformed daily Office 365 administration taskUpgraded Azure AD Sync installation and installed stand by serverGovernment Publishing Office October 2017 to April 2018 Washington, DCOffice 365 and Microsoft Azure AdministratorManaged Office 365 Hybrid configuration for customerInstalled ADFS monitoring servicesWrote project documentationProvided 3rd tier support for mail related issuesPerformed patch management on hybrid infrastructureUsed PowerShell to secure ADFSRan multiple server reports using PowerShellGenerated daily status reports on environmentSet up automated scripts to test mail flowPentagon April 2017 to September 2017 Alexandria, VirginiaMessaging AdministratorExchange 2010 server administrationLync 2013 Server administrationRevised Email Domain Security Plan for customerCompleted DISA STIG compliance review of messaging infrastructureSupported Blackberry 10 and Blackberry 12 infrastructureApplied Microsoft patches, roll ups and security updates to all serversPlanned and completed numerous upgrades to infrastructureManaged both SIPRNET and NIPRNET serversProduced daily uptime and operational reports for customer by way of PowerShell scriptingContract ended due to loss by PrimeICMARC June 2016 to March 2017 Washington, DCMessaging AdministratorOffice 365 administrationCertificate ManagementMail Marshal administration and supportExchange online protection and Symantec SPAM filtering implementation and testingCreation of SPAM security policy for new device implementationsSolarwinds management and administrationMobile device migration and support for Good for Enterprise and AirWatchHousing and Urban Development Office of Inspector General December 2015 to June 2016 Washington,DCMobility and Exchange EngineerExchange 2010 AdministrationGood Dynamics ManagementMigration from Good for Enterprise 7.x and 8.x platforms to Good Dynamics.Upgrade of Good Dynamics to latest release versions.Implementation of Apple DEP.Provide training, documentation and 3rd tier support to the organizations help desk.Proof Point Administration.Enterprise patch management to include installation of exchange roll ups.Activesync administration to include defining policies and generating reportsSQL server patchingMeeting room management by way of Exchange resource configurationTechnical lead for messaging teamEducation and Training:B.S. History, RADFORD UNIVERSITY |