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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Pinnacle Dr.Stafford, VA, Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYDedicated Executive Assistant with over 15 years of experience providing high-level administrative support to C-suite executives in fast-paced environments. Demonstrated ability to enhance organizational efficiency through superior calendar management, travel coordination, and communication skills. Skilled in managing sensitive information with discretion and professionalism, aiming to leverage expertise to support a dynamic executive team and contribute to the organization's success.CORE COMPETENCIESExecutive Calendar ManagementTravel Coordination & LogisticsConfidential Information HandlingCommunication & Interpersonal SkillsProject ManagementDocument Preparation & FilingMeeting Coordination & Event PlanningFinancial Administration (QuickBooks)PROFESSIONAL EXPERIENCEINOVA Health SystemPatient Access Representative VA08/2022 - PresentCollaborate with clinical and administrative teams to optimize patient care delivery.Develop and maintain positive patient relationships, significantly improving satisfaction scores.Conduct comprehensive patient interviews to gather and update demographic and insurance information.Efficiently manage patient appointments, ensuring timely notifications and compliance with service delivery.Uphold HIPAA regulations while managing sensitive patient data and records.Update reference materials with Medicare, Medicaid, and third-party payer requirements and guidelines.Review eligibility responses to assess patient benefit levels and prepare estimates.Ahmad Tea USAOffice / Program Manager Fairfax, VA04/2017 - 09/2017Supported the President/CEO by managing the executive calendar and travel logistics.Oversaw program management for key customers, enhancing operational efficiency.Established foundational office functions, including IT setup and vendor management.Utilized QuickBooks for comprehensive financial management, including invoicing and inventory tracking.(Company went bankrupt.)George Washington Medical Faculty AssociatesSenior Executive Assistant Washington, DC01/2014 - 03/2016Provided high-level administrative support to the Chairman and board of directors, including travel arrangements and scheduling.Managed scheduling for faculty, residents, and students, ensuring smooth operational flow.Developed a database for tracking alumni communications, enhancing departmental outreach efforts.Processed financial documents using QuickBooks Pro, ensuring accuracy in accounts receivable and reimbursements.Senior Office Assistant01/2010 - 01/2014Assisted in the medical billing department, ensuring efficient patient registration processes.Coordinated scheduling for diverse patient procedures and managed special accommodation requests.Maintained patient files in a standardized system, ensuring effective records management and retrieval.Billing and Coding Assistant01/2009 - 01/2010Supported billing operations, including claims processing and insurance verification.Assisted staff in processing referrals, appeals, and resubmissions.Performed claims reimbursement and billing (patients and insurance companies).Maintained spreadsheets with patient information.EDUCATIONBachelor of Science in Developmental PsychologyLiberty University, Lynchburg, VAExpected Graduation: 2025Studied Healthcare AdministrationEverest College, McLean, VAGraduated: 2010TECHNICAL SKILLSMicrosoft Office Suite (Word, Excel, PowerPoint, Outlook)QuickBooksTouch WorksCoding and Billing SoftwareEPIC SoftwareREFERENCESAvailable upon request. |
