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Click here or scroll down to respond to this candidateWork HistoryEducationContactSkillsCandidate's Name
Enthusiastic candidate with extensive experience in customer service and cash handling, Detail-oriented with strong organizational skills. Reliable and honest. dedicated to meeting scorecard goals. Banquet CaptainJRI Staffing Company, Nashville, TNSet and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.Increased sales by 30% significantly by upselling higher-end products to customers.Kept register accurate through correct billing, payment processing, and cash management practices.Directed and managed banquet functions for 300-person event2010-02 -CurrentTobacco Stores ManagerRhino Mart, Nashville, TNAccomplished multiple tasks within established timeframes. Developed and maintained relationships with customers and suppliers through account development.Controlled costs to keep business operating within budget and increase profits.Successfully drove new product lines to increase annual profits by 48%2008-08 -2010-01Gas Station ManagerQuick Sak, Nashville, TNRecruited, hired, and trained initial personnelHandled problematic customers and clients to assist lower-level employees and maintain excellent customer service.Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.Monitored daily cash discrepancies, inventory shrinkage and drive-off.2007-09 -2008-10Banquet ServerGaylord Opryland, Nashville, TNAnswered guest questions about event plans and food service choices.Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.2006-01 -2007-07Bachelor of Social Work: Social WorkCairo University - Cairo, EgAddressAntioch, TN, 37013PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLECash countingExcellentCustomer relationshipdevelopmentExcellentRelationship building andmanagementExcellentArabic speakingExcellent |
