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| | Click here or scroll down to respond to this candidateCCCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Louisburg, NC Street Address
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.Complaint resolutionReport GenerationInbound and Outbound CallingData EntrySchedulingInformation SecurityPaperwork ProcessingCoordinationCall ManagementShipping and receiving understandingDelivery SchedulingCustomer consultingConict ResolutionTruly Blessed Auto LLC Durham, NCCustomer Service Representative08/2022 - CurrentAnswered customer inquiries and provided accurate information regarding products and services.Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Provided accurate information about products, prices and services. Greeted customers and provided exceptional customer service. Ensured compliance with all relevant rules and regulations governing data entry activities.Utilized specialized software applications related to the job role. Collaborated with other departments to resolve issues regarding incorrect data entries.Franklin Plastic Surgery Cary, NCAdministrative Assistant01/2022 - 07/2023Organized and maintained ling systems for physical and electronic documents, ensuring accuracy and condentiality of records. Provided administrative support to the executive team, including scheduling meetings and managing calendars.Coordinated patient care services with the medical team to ensure quality and timely delivery of care.Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress. Assisted in creating a positive environment for patients, family members, and sta by providing excellent customer service.SummarySkillsExperienceEducation and TrainingNorth Carolina State Board of Community College Raleigh, NC GED09/2024 |